**Experienced Customer Service Representative - Remote (Healthcare Claims) at arenaflex**

Are you a customer service enthusiast with a passion for delivering exceptional experiences? Do you thrive in a dynamic, fast-paced environment where no two days are the same? If so, we invite you to join arenaflex as a Customer Service Representative - Remote (Healthcare Claims) and embark on a rewarding career journey that will challenge and inspire you. **A Career Powered by You** At arenaflex, we're not just a company - we're a community of like-minded individuals who share a common goal: to provide outstanding customer experiences that exceed expectations. As a remote Customer Service Representative, you'll be part of a diverse team from 70+ countries, working together to help the world's best-known brands improve their businesses through exceptional customer experiences and tech-powered innovation. **Career Growth and Personal Development** We believe that our people are our greatest asset, and we're committed to investing in their growth and development. As a Customer Service Representative at arenaflex, you'll have access to a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you've always envisioned. With about 80% of our managers and leaders having been promoted from within, you'll have the opportunity to advance your career and achieve your goals. **What You'll Do in This Role** As a Customer Service Representative working from home, you'll be responsible for: * Providing customer support processing medical claims in a back-office setting * Helping customers resolve basic technical issues * Tracking, documenting, and retrieving information in databases * Offering additional products and/or services * Delivering expert customer experiences with a smile **Your Qualifications** To succeed in this role, you'll need: * 1+ year of previous claims experience (healthcare claims preferred for some positions) * Call center experience preferred * Open availability * A high school diploma or GED * A quiet, distraction-free environment to work from in your home * Proficiency in fast-paced multi-tasking * Eagerness to learn new technologies * Strong computer navigation skills and PC knowledge * A desktop or laptop to complete PC and internet testing; A work computer may be provided depending on the position offered, but is not guaranteed (will be discussed further with a recruiter) * High Speed internet (no wireless/hotspots or satellite) and a smartphone * Must reside in the United States or have a valid U.S. address for residence **What's in It for You** At arenaflex, we champion our people and invest in their growth and development. As a Customer Service Representative, you'll enjoy: * Paid training and performance-based incentives * Lucrative employee referral bonus opportunities * Health and wellness programs with trained partners to help promote a healthy you * Mentorship programs that support your rewarding career journey * Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support * Celebrations for arenaflex Day, Team Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more **Reimagine the Best Version of You!** If you're ready to take your career to the next level and join a community of like-minded individuals who share your passion for delivering exceptional customer experiences, apply today! As a remote Customer Service Representative at arenaflex, you'll have the opportunity to reimagine the best version of yourself and achieve your goals. **Location:** * USA, OH, Work-at-Home **Language Requirements:** * English **Time Type:** * Full time **Physical & Mental Requirements:** * While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature. **Eligibility to Work:** * In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. **Where Job May be Performed:** * Currently, this position may be performed only in the states listed here. **arenaflex is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets.** For more information regarding your EEO rights as an applicant, please visit the following websites: * English * Spanish To request a reasonable accommodation please click here. If you wish to review the Affirmative Action Plan, please click here. Apply Job! **Join the arenaflex Community Today!** Don't miss out on this opportunity to join a community of like-minded individuals who share your passion for delivering exceptional customer experiences. Apply now and take the first step towards a rewarding career journey with arenaflex! Apply for this job