Experienced Customer Service Representative - Remote Opportunity with Global Healthcare Leader at Blithequark

Join the Team at Blithequark and Take Your Career to the Next Level! Are you looking for a new challenge in your career? Do you have a passion for delivering exceptional customer service? Look no further! Blithequark is seeking experienced Customer Service Representatives to join our team on a remote basis. As a leading global healthcare company, we are committed to providing top-notch service to our customers, and we need talented individuals like you to help us achieve our goals. About Blithequark Blithequark is a Fortune 500 company that operates in the global healthcare industry. We are dedicated to improving the lives of patients and customers around the world. Our company culture is built on a foundation of respect, integrity, and innovation. We value diversity and inclusion, and we strive to create a work environment that is engaging, challenging, and rewarding for all employees. Job Summary We are seeking a highly skilled Customer Service Representative to join our team on a remote basis. As a Customer Service Representative, you will be responsible for handling incoming customer issues, resolving problems, and providing exceptional service to our customers. This is a temp-to-hire position with opportunities for growth and development. Key Responsibilities: Handle incoming customer issues and resolve problems using smart customer-focused decision-making skills Act as a liaison between the warehouse, office, and customer to research, resolve, and track customer issues regarding service failure, product returns, incorrect shipments, etc. Follow up on all outstanding tasks to ensure completion and provide updates to customers as needed Anticipate and mitigate any issues before they can negatively impact the customer experience Assist hospitals with product conversions and special reporting needs Respond quickly and professionally to customer telephone questions and concerns Requirements: Essential Qualifications: High School Diploma or GED required Previous customer service experience required Excellent communication skills and ability to practice proper phone and email etiquette Working knowledge of Microsoft Office and comfortable training in Salesforce Basic skills with moderate level of proficiency and ability to consult with senior peers on non-complex projects Preferred Qualifications: Experience working in a global healthcare company Knowledge of healthcare industry and regulations Experience with customer relationship management (CRM) software What We Offer: Competitive Compensation and Benefits: Competitive pay rate of $20.00 per hour Weekly pay Full benefits package offered upon permanent hire Career Growth Opportunities: Temp-to-hire position with opportunities for growth and development Opportunities to learn and develop new skills Collaborative and dynamic work environment Work Environment and Culture: Remote work opportunity with flexible schedule Collaborative and dynamic work environment Diverse and inclusive company culture Opportunities for professional growth and development Why Join Blithequark? At Blithequark, we are committed to creating a work environment that is engaging, challenging, and rewarding for all employees. We value diversity and inclusion, and we strive to provide opportunities for professional growth and development. As a Customer Service Representative, you will be an integral part of our team, and you will have the opportunity to make a positive impact on our customers' lives. How to Apply: If you are a motivated and customer-focused individual who is looking for a new challenge in your career, we encourage you to apply for this exciting opportunity at Blithequark. Please submit your application, including your resume and cover letter, to [insert contact information]. We look forward to hearing from you! Equal Employment Opportunity: Blithequark is an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. Apply for this job