**Experienced Customer Service Representative – Remote Work Opportunity with arenaflex**

**Job Summary:** Join arenaflex, a global leader in digital business services, as a Customer Service Representative and become a key contributor to delivering exceptional customer experiences. As a remote worker, you will have the flexibility to work from the comfort of your own home while being part of a collaborative and engaging team. arenaflex offers a dynamic work environment, competitive compensation, and a range of benefits to support your personal and professional growth. **About arenaflex:** arenaflex is a global, digital business services company that delivers innovative solutions to help the world's best brands streamline their business in meaningful and sustainable ways. With over 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence enable us to make a positive impact on our communities, clients, and the environment. arenaflex is committed to providing an environment where employees feel valued, inspired, and supported, so they can bring their best selves to work every day. **Benefits of Working with arenaflex:** * Paid Training * Competitive Wages * Full Benefits (Medical, Dental, Vision, 401k and more) * Paid Time Off * Employee wellness and engagement programs * Opportunity to work in a dynamic and collaborative environment * Flexible remote work arrangement * Career growth opportunities and learning benefits **Teleperformance and You:** As a Customer Service Representative at arenaflex, you will be the eyes and ears for our team, fielding customer inquiries and finding innovative ways to respond. You will work in a collaborative and engaging environment, interacting with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go. **Did you know that our Chief Client Officer started her career at arenaflex as an agent and advanced to the pinnacle of the company?** At arenaflex, the sky is the limit! **Responsibilities:** * Handle and carefully respond to all customer inquiries * Provide excellent customer service through active listening * Work with confidential customer information and treat it sensitively * Aim to resolve issues on the first call by being proactive * Appropriately communicate with customers * Meet or exceed performance metrics and quality standards * Participate in ongoing training and development to improve skills and knowledge * Collaborate with team members to achieve shared goals and objectives **Qualifications:** * 6 months customer service experience minimum * Over 18 years of age * Ability to type 25 wpm * High School Graduate or GED * Comfort with desktop computer system * Proven oral & written communication skills * Ability to recognize referral needs for customer * Ability to work in an environment free from paper and electronics (outside of arenaflex provided equipment) * Ability to have a dedicated workspace free of distractions **What We Prefer:** * 6 months Call Center experience * Logical problem-solving skills * Availability to work various shifts * Ability to use Windows operating systems * Organization and work prioritization skills **Work from Home Requirements:** * Internet Connection Requirements: + Minimum subscribed download rate equal or exceeds 25.0 Mbps + Minimum subscribed upload rate equal or exceeds 5.0 Mbps + ISP must have no packet loss and ping under 50ms + Proof of internet speed required + Clean and quiet workspace **Be Part of Our arenaflex Family:** arenaflex is committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. **arenaflex is an Equal Opportunity Employer.** **Job Locations:** US-Remote | US-AZ | US-AR | US-CT | US-DE | US-FL | US-GA | US-ID | US-IL | US-IN | US-IA | ... **Requisition ID:** 2024-53594 **Category:** Customer Service/Support **Country:** United States **How to Apply:** If you are a motivated and customer-focused individual who is passionate about delivering exceptional experiences, we encourage you to apply for this exciting opportunity. Click the link below to register your interest and take the first step towards joining the arenaflex team. Apply Job! Apply for this job