**Experienced Customer Service & Sales Representative – E-Commerce Wholesale Operations**

Are you passionate about delivering exceptional customer experiences and driving sales growth in a fast-paced e-commerce environment? Do you have a knack for multitasking, excellent communication skills, and a passion for working with customers? If so, we invite you to join the dynamic team at blithequark as an Experienced Customer Service & Sales Representative – E-Commerce Wholesale Operations. **About blithequark** At blithequark, we're dedicated to revolutionizing the e-commerce landscape by providing innovative solutions that empower businesses to thrive in the digital age. Our team is comprised of talented individuals who share a common vision: to deliver exceptional customer experiences, drive sales growth, and foster a culture of collaboration and innovation. As a valued member of our team, you'll have the opportunity to work with a talented group of professionals who are passionate about making a difference in the industry. **Key Responsibilities** As an Experienced Customer Service & Sales Representative – E-Commerce Wholesale Operations, you'll be responsible for managing and processing online wholesale orders, providing exceptional customer service, and driving sales growth through effective communication and relationship-building. Your key responsibilities will include: * Managing and processing online wholesale orders in a timely and efficient manner * Providing exceptional customer service through phone, email, and other communication channels * Building and maintaining strong relationships with customers to drive sales growth and customer loyalty * Utilizing knowledge of UPS, FedEx, and USPS to ensure timely and cost-effective shipping options * Collaborating with internal teams to resolve customer issues and improve overall customer experience * Staying up-to-date with industry trends and best practices to continuously improve sales and customer service skills **Essential Qualifications** To be successful in this role, you'll need to possess the following essential qualifications: * 1-2 years of experience in customer service or sales, preferably in an e-commerce environment * Excellent communication and interpersonal skills, with the ability to interact with customers in a professional and courteous manner * Ability to work in a fast-paced environment with multiple priorities and deadlines * Strong problem-solving and analytical skills, with the ability to think critically and resolve customer issues * Basic knowledge of UPS, FedEx, and USPS shipping options and procedures * Ability to work independently and as part of a team to achieve sales and customer service goals **Preferred Qualifications** While not required, the following qualifications are highly desirable: * Experience working with Faire or Fashiongo, with knowledge of their systems and procedures * Sales experience, with a proven track record of driving sales growth and customer loyalty * Knowledge of e-commerce platforms, including order management and fulfillment systems * Experience with CRM software and other sales and customer service tools **Skills and Competencies** To succeed in this role, you'll need to possess the following skills and competencies: * Excellent communication and interpersonal skills, with the ability to interact with customers in a professional and courteous manner * Strong problem-solving and analytical skills, with the ability to think critically and resolve customer issues * Ability to work in a fast-paced environment with multiple priorities and deadlines * Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines * Ability to work independently and as part of a team to achieve sales and customer service goals * Strong knowledge of e-commerce platforms, including order management and fulfillment systems * Experience with CRM software and other sales and customer service tools **Career Growth Opportunities and Learning Benefits** At blithequark, we're committed to helping our employees grow and develop their careers. As an Experienced Customer Service & Sales Representative – E-Commerce Wholesale Operations, you'll have access to a range of career growth opportunities and learning benefits, including: * Ongoing training and development programs to improve sales and customer service skills * Opportunities for career advancement and professional growth within the company * Access to industry-leading tools and technologies to improve sales and customer service performance * Collaborative and supportive work environment with a talented team of professionals **Work Environment and Company Culture** At blithequark, we're proud of our collaborative and supportive work environment, which is built on a foundation of trust, respect, and open communication. Our team is comprised of talented individuals who share a common vision: to deliver exceptional customer experiences, drive sales growth, and foster a culture of innovation and collaboration. As an Experienced Customer Service & Sales Representative – E-Commerce Wholesale Operations, you'll have the opportunity to work with a talented group of professionals who are passionate about making a difference in the industry. **Compensation, Perks, and Benefits** We offer a competitive compensation package, including: * $20.00 - $25.00 per hour, depending on experience * Paid holiday and vacation time * Paid sick days * Bonus opportunities based on performance * Parking on site **How to Apply** If you're passionate about delivering exceptional customer experiences and driving sales growth in a fast-paced e-commerce environment, we invite you to apply for the Experienced Customer Service & Sales Representative – E-Commerce Wholesale Operations role at blithequark. Please submit your resume and cover letter to [insert contact information]. We look forward to hearing from you! **Equal Employment Opportunity** blithequark is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees, and we strive to provide equal opportunities for employment and career advancement to all qualified candidates. Apply for this job