**Experienced Customer Service Specialist – Remote Opportunity at blithequark**

Are you a customer service professional looking for a challenging and rewarding role that offers opportunities for growth and development? Do you thrive in a fast-paced environment where no two days are ever the same? Look no further than blithequark, a leading business solutions provider in North America. We are seeking an experienced Customer Service Specialist to join our team and provide exceptional service to our customers and clients. **About blithequark** At blithequark, we are passionate about helping businesses grow and succeed. We believe that our people are our greatest asset, and we are committed to providing a supportive and inclusive work environment that fosters collaboration, innovation, and creativity. Our team is made up of talented and dedicated professionals who are passionate about delivering exceptional results and making a positive impact on our customers and clients. **Job Summary** As a Customer Service Specialist at blithequark, you will be responsible for providing top-notch service to our customers and clients through the placement and monitoring of orders. You will work closely with our Business Development Assistants, Business Development Managers, and other support-related areas to ensure that our customers receive the best possible experience. This is a remote opportunity, and you will have the flexibility to work from the comfort of your own home. **Key Responsibilities** * Performs all tasks for processing orders, verification, and customer service, including: + Validating and executing Grocery Products (GP) order processing and scheduling + Handling Distress Sale Orders, Will Call Pickups, and Order Auditing + Performing all necessary work and tasks to ensure Supply Chain goals and metrics are met * Oversees a variety of customers, including complex ones, and escalates questions to Supervisor as necessary * Groups orders for largest truck loads for cost savings and bracket pricing qualification * Requests appointments for loads as needed * Groups and trips customer pickup loads * Addresses any potential order issues and gathers and tracks order details and researches any discrepancies * Provides timely and thorough communication with clients and customers * Works within the supply chain to mitigate inventory issues * Participates in scheduled calls with Hormel/Customer, providing feedback and insight * Communicates regularly with management, advising on critical issues or opportunities * Performs some training and vacation/out of office back-up **Essential Qualifications** * High School Diploma or GED * 1-3 years of experience in Customer Service working in a fast-paced environment * Ability to work independently and prioritize duties with minimal supervision, to accurately execute detailed work to meet deadlines * Ability to complete multiple duties with accuracy, shifting from one to another with frequent interruptions and competing deadlines * Demonstrated proficiency in Microsoft applications, with an emphasis on Excel, Outlook, and web-browsers * Excellent communication and interpersonal skills **Preferred Qualifications** * Experience working in a supply chain or logistics environment * Knowledge of Grocery Products (GP) order processing and scheduling * Familiarity with Distress Sale Orders, Will Call Pickups, and Order Auditing * Experience working with complex customers and resolving issues * Strong analytical and problem-solving skills * Ability to work in a team environment and collaborate with others **What We Offer** * Full-time benefits, including Medical, Dental, Vision, and Life insurance * 401(k) with company match * Training and career development opportunities * Generous paid time-off **Work Environment and Culture** At blithequark, we value a positive and inclusive work environment that fosters collaboration, innovation, and creativity. Our team is made up of talented and dedicated professionals who are passionate about delivering exceptional results and making a positive impact on our customers and clients. We offer a flexible and remote work arrangement, allowing you to work from the comfort of your own home. **How to Apply** If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, we encourage you to apply for this opportunity. Please submit your resume and a cover letter outlining your experience and qualifications. We look forward to hearing from you! **Equal Employment Opportunity** blithequark is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees, and we strive to provide equal opportunities for employment and career advancement. **Job Type** Full-time **Remote** Yes **Job Category** Customer Service **Experience** 1-3 years **Education** High School Diploma or GED **Language** English **Work Hours** Flexible, 40 hours per week **Benefits** * Full-time benefits, including Medical, Dental, Vision, and Life insurance * 401(k) with company match * Training and career development opportunities * Generous paid time-off **Salary** Competitive salary and benefits package **How to Apply** Apply Job! Apply for this job