Experienced Data Entry and Customer Support Specialist - Remote Work Opportunity with arenaflex
Introduction to arenaflex arenaflex is a leading global entertainment company that is currently seeking enthusiastic and skilled individuals to join our team as Data Entry Specialists. As a Data Entry Specialist at arenaflex, you will play a vital role in ensuring accurate and efficient data management while providing exceptional live chat support to our valued subscribers. This is an exciting time to be joining arenaflex, as we continue to expand our presence in the Asia Pacific region and beyond. Our goal is to make our content relevant and irresistible to audiences around the world, and we need talented individuals like you to help us achieve this vision. About the Role As a Data Entry Specialist at arenaflex, you will be responsible for a range of tasks, including data entry, customer support, and campaign management. You will work closely with our marketing team to develop and implement effective marketing strategies that resonate with global audiences. Your role will involve analyzing data and providing insights to inform our marketing decisions, as well as collaborating with cross-functional teams to ensure the successful execution of our campaigns. Key Responsibilities Construct and maintain strong working relationships with key marketing stakeholders in markets across APAC, UCAN, EMEA, and LATAM, as well as with cross-functional Marcomms partners in APAC markets. Be knowledgeable about APAC markets and represent regional priorities and POV in global boards. Work closely with content and x-functional marketing partners to evaluate the slate with relevant data inputs and identify title and campaign opportunities to have an impact in APAC and other local markets. Function as the point of contact for key global content priorities, socializing titles and projects with APAC markets, and identifying opportunities for campaigns to travel and have business impact. In partnership with domestic territory leads in other regions, contribute to the strategic development of priority import campaigns, from upstream planning to rollout, ensuring that campaigns are best set up for success to drive impact in APAC markets. Work closely with marketing teams to define campaign marketing strategies that resonate with global audiences outside of the home territory – e.g., through culturally relevant positioning, early quick and roadmap development, campaign deployment timelines, etc. Running as an APAC campaign planning lead, ensuring guidance and alignment on campaign approach, creatively excellent ideas, global and local methods, and rollout across multiple markets. Provide APAC regional IQ insights to go functional teams in other areas (e.g., cultural behavior, traits, learnings, title tests). Lead select global and regional projects as APAC marketing consultant, i.e., multi-title campaigns, tooling trends, and other business priorities. Essential Qualifications To be successful in this role, you will need to possess a range of skills and qualifications, including: A high school diploma or equivalent. Previous sales or customer experience preferred. Strong communication and interpersonal skills. Excellent customer service skills and friendly, approachable behavior. Ability to work in a fast-paced, team-oriented environment. Basic math skills and the ability to manage financial transactions. Attention to detail and ability to keep the workplace clean and organized. Flexible working evenings, weekends, and holidays as needed. Knowledge of the products/services offered by arenaflex is a plus. Preferred Qualifications In addition to the essential qualifications, we are looking for candidates who possess: A natural ability to solve problems and navigate ambiguity. Exceptional communication and collaboration skills. A strong creative and strategic sensibility. Ability to thrive in a quick-paced and collaborative environment. Strong judgment and a solution-driven mindset. A deep interest in our global business and the ability to quickly build global IQ and expertise in regional and cultural nuances that inform our strategies and campaign development. Obsessed with television and movie content, with a little understanding of the entertainment landscape and industry trends in APAC and the desire to deliver our content to audiences in APAC and around the world. Skilled in working in Asia and with other global markets. Fluent in English. Career Growth Opportunities and Learning Benefits At arenaflex, we are committed to the growth and development of our employees. As a Data Entry Specialist, you will have access to a range of training and development opportunities, including: On-the-job training and mentorship. Professional development courses and workshops. Opportunities for career advancement and promotion. A collaborative and supportive work environment. Work Environment and Company Culture arenaflex is a dynamic and innovative company that values creativity, collaboration, and diversity. Our work environment is fast-paced and exciting, with a focus on delivering high-quality results and exceeding customer expectations. We offer a range of perks and benefits, including: Competitive salary and benefits package. Opportunities for career advancement and professional growth. A collaborative and supportive work environment. Access to the latest technology and tools. A fun and dynamic company culture. Compensation, Perks, and Benefits arenaflex offers a competitive salary and benefits package, including: A competitive salary range. Comprehensive health and dental insurance. 401(k) or retirement savings plan. Paid time off and holidays. Opportunities for career advancement and professional growth. Conclusion If you are a motivated and talented individual who is passionate about data entry, customer support, and marketing, we encourage you to apply for this exciting opportunity to join the arenaflex team. As a Data Entry Specialist, you will play a vital role in helping us achieve our goals and deliver exceptional results to our customers. Don't miss out on this opportunity to join a dynamic and innovative company that values creativity, collaboration, and diversity. Apply now to become a part of the arenaflex team! Apply for this job