**Experienced Data Entry Operator – Remote Work Opportunity with blithequark**

Remote, USA Full-time
Are you a detail-oriented and organized individual with a passion for technology and customer service? Do you have a strong typing skillset and a knack for accuracy? If so, we invite you to join blithequark as a Data Entry Operator in our Work From Home Online program. This exciting opportunity offers a chance to work in a dynamic environment, develop your skills, and grow your career in the Information Technology or Customer Service Help Desk field. **About blithequark** blithequark is a leading organization in the industry, dedicated to providing innovative solutions and exceptional customer service. Our team is comprised of talented individuals who share a passion for technology, collaboration, and continuous learning. As a Data Entry Operator at blithequark, you will be part of a dynamic team that values diversity, inclusivity, and work-life balance. **Job Summary** As a Data Entry Operator, you will be responsible for entering data from images into our data capture system, ensuring accuracy and completeness. You will also be responsible for receiving requests for technical assistance from customers, opening tickets, and submitting them into our ticketing system for review by Help Desk technicians. Your exceptional customer service skills and attention to detail will enable you to provide timely and effective responses to customers, ensuring their satisfaction and loyalty. **Key Responsibilities** * Enter data from images into the data capture system, utilizing basic knowledge of computer software or system * Cross-reference data to ensure accuracy and completeness; scan and edit for errors during entry * Receive requests for technical assistance from customers and open tickets in our ticketing system * Submit tickets into the system for review by Help Desk technicians * Review each open ticket to determine the outcome from the Help Desk (did they fix the problem or does it require a coordinated call to customer, etc.) * Email responses to customers to ensure they receive exceptional customer service and updates * Maintain accurate records and reports of daily activities, including payments, deposits, NSF processing, credit card processing, and daily activity balancing * Assist with the preparation of deposits, NSF processing, and credit card processing as needed * Enter new business as time permits * Maintain incoming and outgoing mail, ensuring timely and efficient processing **Qualifications and Requirements** * No prior experience is required, but the ideal applicant will have previous I.T. Help Desk ticket experience or has worked online customer service for a technology company or busy online retailer * Strong typing skills (at least 40 wpm) and attention to detail are essential for success in this role * Excellent communication and interpersonal skills, with the ability to provide exceptional customer service * Ability to work independently and as part of a team, with a strong focus on organization and time management * Proficiency in basic computer software and systems, with the ability to learn new systems and technologies quickly * Strong analytical and problem-solving skills, with the ability to troubleshoot and resolve issues efficiently * Ability to work in a fast-paced environment, with a high level of accuracy and attention to detail **Preferred Qualifications** * Previous experience in a Help Desk or customer service role, with a strong understanding of technical assistance and troubleshooting * Experience working in a remote or virtual environment, with a strong ability to communicate and collaborate with team members * Certification in customer service or technical assistance, such as CompTIA or ITIL * Experience with data entry software and systems, such as Excel or Salesforce **Skills and Competencies** * Strong typing skills (at least 40 wpm) * Excellent communication and interpersonal skills * Ability to work independently and as part of a team * Strong analytical and problem-solving skills * Ability to troubleshoot and resolve issues efficiently * Proficiency in basic computer software and systems * Strong attention to detail and accuracy * Ability to work in a fast-paced environment **Career Growth Opportunities and Learning Benefits** As a Data Entry Operator at blithequark, you will have the opportunity to develop your skills and grow your career in the Information Technology or Customer Service Help Desk field. Our organization is committed to providing ongoing training and development opportunities, including: * Ongoing training and certification programs in customer service and technical assistance * Opportunities for career advancement and professional growth * Access to industry-leading tools and technologies * Collaborative and supportive work environment * Flexible work arrangements, including remote work options **Work Environment and Company Culture** blithequark is a dynamic and inclusive organization that values diversity, inclusivity, and work-life balance. Our team is comprised of talented individuals who share a passion for technology, collaboration, and continuous learning. As a Data Entry Operator, you will be part of a team that is committed to providing exceptional customer service and innovative solutions. **Compensation, Perks, and Benefits** As a Data Entry Operator at blithequark, you will receive a competitive salary and benefits package, including: * Competitive hourly rate * Ongoing training and development opportunities * Access to industry-leading tools and technologies * Collaborative and supportive work environment * Flexible work arrangements, including remote work options * Opportunities for career advancement and professional growth **How to Apply** If you are a motivated and detail-oriented individual with a passion for technology and customer service, we invite you to apply for the Data Entry Operator position at blithequark. Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you! **Equal Employment Opportunity** blithequark is an equal employment opportunity employer, committed to diversity and inclusion in the workplace. We welcome applications from qualified candidates of all backgrounds and perspectives. Apply for this job
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