Experienced Delivery Excellence Manager - Driving Agile Team Productivity and Technical Excellence in a 100% Remote Environment

Unlock Your Potential as a Delivery Excellence Manager at workwarp At workwarp, a part of the American Express global team, we're committed to empowering individuals and businesses to achieve their full potential. As a Delivery Excellence Manager, you'll play a pivotal role in driving processes and execution oversight for Engineering Teams, enabling Product Engineering team productivity and agility. This 100% remote role offers the flexibility to work from anywhere, and we're looking for a passionate and skilled professional to join our team. About Us American Express is a diverse community that shares a commitment to supporting customers, communities, and each other. As a member of our global team, you'll have the opportunity to learn and grow, creating a unique and meaningful career journey with benefits, programs, and flexibility that support your personal and professional well-being. Our culture is built on a foundation of inclusivity, innovation, and collaboration, and we're dedicated to helping you achieve your full potential. Our Culture At workwarp, we pride ourselves on a supportive and inclusive work environment where everyone is valued and heard. You'll have the chance to work with talented engineers on cutting-edge technologies, contributing to delivering exceptional customer experiences. We're committed to investing in your professional development, providing dedicated time to stay up-to-date with the latest industry trends. You'll also have opportunities to collaborate with cross-functional teams, drive innovation, and make a meaningful impact. Job Summary As a Delivery Excellence Manager, you'll focus on driving team execution and Organizational Context, leading technical solutions and architecture design with the engineering and product team. You'll demonstrate SAFe/Agile/Scrum concepts and principles, enabling team productivity and agility. Reporting to the PD&I director, you'll be a key member of a product delivery team, driving success and delivering results. Key Responsibilities Lead technical solutions and architecture design with the engineering and product team, driving innovation and excellence. Drive team/release level processes, demonstrating servant leadership coupled with domain knowledge and technical savviness. Support product owners by ensuring backlog refinement and readiness, enabling seamless execution. Create data-driven insights into the delivery and execution of the team using relevant team level metrics, informing decision-making. Provide visibility into gaps, issues, risks, and opportunities across Agile teams, driving proactive problem-solving. Manage external relationships, such as product or vendor partners, fostering collaboration and driving results. Technical Skills To succeed in this role, you'll need a strong technical foundation and the ability to lead design and solutioning. You'll be expected to: Understand the teams' technical platforms and applications, leading design and solutioning. Live the Agile and SAFe Values and Principles, driving a culture of excellence. Respectfully and purposefully challenge the status quo, driving innovation and improvement. Inspire collaboration and quality practices between system architects, Agile teams, and product teams. Provide guidance to ensure the timely identification and prioritization of technical infrastructure to support implementation of priority features and enablers. Promote compliance with SDLC standards across the team, ensuring high-quality deliverables. Product Delivery & Integration As a Delivery Excellence Manager, you'll need to influence without authority, driving effective change and leadership management. You'll work in partnership with Product Owners and the core and extended team to build and prioritize the product backlog, ensuring seamless execution. Key responsibilities include: Tracking iteration progress, actively adding to design discussions, issue resolution, and removing obstacles to ensure sprint/iteration commitments are met. Collaborating with cross-functional teams to drive innovation and deliver results. What We Offer At workwarp, we're committed to supporting your personal and professional well-being. We offer a comprehensive benefits package, including: Competitive base salaries and bonus incentives. A 6% Company Match on retirement savings plan. Free financial coaching and financial well-being support. Comprehensive medical, dental, vision, life insurance, and disability benefits. A flexible working model with hybrid, onsite, or virtual arrangements depending on role and business need. 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption, or surrogacy. Free access to global on-site wellness centers staffed with nurses and doctors (depending on location). Free and confidential counseling support through our Healthy Minds program. Career development and training opportunities to support your growth and success. Essential and Preferred Qualifications To succeed in this role, you'll need a strong background in Agile methodologies, technical leadership, and team management. Essential qualifications include: A degree in Computer Science, Engineering, or a related field. Experience in Agile methodologies, including SAFe and Scrum. Strong technical leadership and team management skills. Excellent communication and collaboration skills. Preferred qualifications include: Experience in a similar role, driving technical excellence and team productivity. A strong understanding of technical platforms and applications. Experience with SDLC standards and compliance. Career Growth Opportunities and Learning Benefits At workwarp, we're committed to supporting your career growth and development. As a Delivery Excellence Manager, you'll have opportunities to: Develop your technical leadership skills, driving innovation and excellence. Collaborate with cross-functional teams, driving results and delivering value. Participate in training and development programs, staying up-to-date with the latest industry trends. Work Environment and Company Culture Highlights Our 100% remote work environment offers the flexibility to work from anywhere, and we're committed to supporting your personal and professional well-being. Our culture is built on a foundation of inclusivity, innovation, and collaboration, and we're dedicated to helping you achieve your full potential. Join Our Team If you're a passionate and skilled Delivery Excellence Manager looking to drive technical excellence and team productivity, we want to hear from you. Apply now to join our team and start your journey to success. Don't miss out on this exciting opportunity. We look forward to hearing from you! Apply for this job