**Experienced Entry-Level Application Administrator – Data Entry and Customer Support Specialist**

At arenaflex, a leading global life sciences company, we are committed to improving health and improving lives. With a mission to deliver world-class diagnostic solutions, bring innovative medicines to patients faster, and use technology to improve the delivery of care, we strive to make a positive impact on the lives of our customers and employees. We are currently seeking an experienced entry-level Application Administrator to join our team. As a key member of our team, you will play a vital role in supporting the migration of our clients to a new application, ensuring a seamless transition and excellent customer experience. If you are a detail-oriented, fast-paced individual with excellent communication skills, we encourage you to apply for this exciting opportunity. **Job Summary:** As an Application Administrator at arenaflex, you will be responsible for performing entry-level application administration tasks, including data entry, customer support, and troubleshooting. You will work closely with end-users to set up their organization and user credentials, ensuring a smooth transition to our new application. Your excellent typing skills, fast and accurate (u003E40 wpm), and proficiency in Word and Excel will be essential in delivering high-quality results. **Key Responsibilities:** * Perform data entry tasks, including building organizations and users in our new application * Provide excellent customer support to end-users, responding to queries and resolving issues in a timely and professional manner * Troubleshoot issues and escalate to senior team members as needed * Collaborate with the development team to ensure a seamless transition to the new application * Maintain accurate and up-to-date records of customer interactions and issues * Participate in ongoing training and development to improve skills and knowledge **Essential Qualifications:** * High school diploma or equivalent required * Excellent typing skills, fast and accurate (u003E40 wpm) * Proficient in Word and Excel * Excellent command of the English language (bilingual, English and Spanish, a plus) * Customer service experience, preferably in a helpdesk or support role * Ability to work in a fast-paced environment and prioritize tasks effectively * Strong communication and interpersonal skills **Preferred Qualifications:** * Tier 1 helpdesk experience and triage experience * Experience working with end-users and providing technical support * Familiarity with application administration and data entry tasks * Ability to work in a remote environment and maintain a high level of productivity **Skills and Competencies:** * Excellent typing skills (u003E40 wpm) * Proficient in Word and Excel * Excellent command of the English language (bilingual, English and Spanish, a plus) * Strong communication and interpersonal skills * Ability to work in a fast-paced environment and prioritize tasks effectively * Strong problem-solving and analytical skills * Ability to maintain accurate and up-to-date records **Career Growth Opportunities and Learning Benefits:** As an Application Administrator at arenaflex, you will have the opportunity to develop your skills and knowledge in a dynamic and supportive environment. You will work closely with experienced team members, participate in ongoing training and development, and have access to a range of learning resources and tools. Our company culture values innovation, collaboration, and continuous learning, providing a stimulating and rewarding work environment. **Work Environment and Company Culture:** We are a remote-friendly company, offering flexible working arrangements to support work-life balance. Our team is dedicated to delivering exceptional customer service, and we strive to create a positive and inclusive work environment. We value diversity, equity, and inclusion, and are committed to creating a workplace where everyone feels valued and respected. **Compensation, Perks, and Benefits:** We offer a competitive salary and benefits package, including: * Competitive salary * Comprehensive health insurance * 401(k) retirement plan * Paid time off and holidays * Professional development opportunities * Flexible working arrangements **How to Apply:** If you are a motivated and detail-oriented individual with excellent communication skills, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you! **Interview Information:** Alfonso will conduct one-step 30-minute video interviews. Please be prepared to discuss your experience, skills, and qualifications, as well as your motivation for applying for this role. **Why is this Position Open?** This position is open due to the need for an experienced Application Administrator to support the migration of our clients to a new application. The successful candidate will play a vital role in ensuring a seamless transition and excellent customer experience. If you are a detail-oriented, fast-paced individual with excellent communication skills, we encourage you to apply for this exciting opportunity. Apply for this job