**Experienced Full Stack Chat Assistant – Web & Cloud Application Support**

Are you ready to embark on a remote career journey without the constraints of a traditional office environment? Do you possess excellent written communication skills, attention to detail, and a willingness to learn? If so, we invite you to join our dynamic team at blithequark as a Chat Assistant. This entry-level role is designed for individuals who are new to remote work or customer service, offering a flexible schedule, competitive pay, and opportunities for growth. **About blithequark** blithequark is a leading provider of digital support solutions, empowering businesses to deliver exceptional customer experiences across various industries. Our mission is to bridge the gap between customers and businesses, fostering trust, and driving growth. As a Chat Assistant at blithequark, you will be part of a growing team that is dedicated to making a positive impact in the lives of our customers. **Role Responsibilities** As a Chat Assistant, your primary responsibility will be to provide exceptional customer support via live chat on websites and mobile platforms. You will be working with a range of industries, from e-commerce to SaaS platforms, assisting customers with their queries, and ensuring that their issues are resolved efficiently. * **Assist Website Visitors via Live Chat**: You will be responsible for providing customer assistance through chat widgets on company websites. This may involve guiding users to the right resource, helping them complete a purchase, answering questions, or clarifying services. All interactions will be handled via written responses. * **Follow Structured Conversation Scripts**: To keep your responses clear and efficient, you will rely on a library of templated answers and conversation flows. This will help you provide great customer service without needing prior knowledge of the products or services involved. * **Escalate Technical or Billing Questions**: For issues that you cannot resolve directly, such as payment disputes or account lockouts, you will flag the chat for escalation. A senior specialist will take over, ensuring that you are never left handling complex or stressful problems alone. * **Keep Notes and Labels Updated**: Each conversation will require basic tagging and note-taking. You will label chats according to the issue type (e.g., “Login Help,” “Shipping Info”) and provide a short internal summary when required. **What a Typical Shift Looks Like** You will log into your browser-based chat system and begin receiving conversations based on your availability. Most reps handle 2-3 simultaneous chats using the tabbed interface. There are no outbound messages—only inbound support. You will never need to cold pitch, call, or upsell. Supervisors and training documents will be available at all times, and if you need help during a live chat, a quick flag will alert your team leader. Shifts are self-selected weekly, and you are free to adjust them based on your personal schedule. **What You Need to Qualify** * **No degree required**: We welcome applicants from all backgrounds, regardless of their educational qualifications. * **No previous job or support experience needed**: Our system is designed to support individuals who are new to customer service or remote work. * **Strong written communication and typing (35+ WPM)**: You will need to possess excellent written communication skills and be able to type at a speed of 35 words per minute or higher. * **Attention to detail and willingness to follow guidelines**: You will need to be detail-oriented and willing to follow our guidelines and protocols. * **Basic familiarity with websites and browser-based tools**: You should have a basic understanding of how websites and browser-based tools work. **Technical Requirements** * **A computer or laptop with a reliable internet connection**: You will need a device with a stable internet connection to access our chat system. * **Browser: Chrome or Firefox preferred**: We recommend using Chrome or Firefox as your primary browser. * **Headphones and webcam not required**: While a headset and webcam are not necessary, they can be useful for a more immersive experience. * **Quiet environment for consistent workflow**: You will need a quiet and distraction-free environment to work effectively. **Pay & Benefits** * **Pay up to $35/hour depending on shift and project**: Your pay will be based on your shift and project, with the potential to earn up to $35 per hour. * **Weekly payments via direct deposit or online wallet**: You will receive your payments on a weekly basis via direct deposit or online wallet. * **Completely remote – work from any country**: You can work from anywhere with a stable internet connection. * **Flexible hours with control over your own schedule**: You will have the flexibility to choose your own shifts and work at times that suit your lifestyle. * **Performance bonuses available for speed and quality**: You will have the opportunity to earn bonuses based on your performance and quality of work. **How We Train You** Once hired, you will be given access to an onboarding portal with training guides, mock chat simulations, and short instructional videos. This training is self-paced and takes about 3 days to complete. Once finished, you will start real chat assignments under light supervision. **What Makes This Job Stand Out** * **Zero experience or credentials required**: We welcome applicants from all backgrounds, regardless of their experience or qualifications. * **No meetings, phone calls, or video sessions—chat only**: You will only be interacting with customers via live chat, making it a great option for those who prefer written communication. * **Freedom to work at any time that suits your life**: You will have the flexibility to choose your own shifts and work at times that suit your lifestyle. * **Great for students, stay-at-home parents, or travelers**: This role is perfect for individuals who need a flexible schedule or want to work from anywhere. * **Pay is competitive and transparent with real potential to grow**: You will have the opportunity to earn a competitive salary and grow your career with blithequark. **Frequently Asked Questions** * **How quickly can I start?**: Most applicants begin training within 48 hours of being approved. Live shifts are available immediately after you complete onboarding. * **Is this a long-term position?**: Yes. Many agents stay in the role long-term, and advancement opportunities are available for high performers. * **Is the work consistent?**: Yes, the company operates 24/7 with consistent chat volume. There are always shifts available across multiple time zones. * **What kind of companies will I be supporting?**: You will be supporting customers of online platforms, digital products, and service providers. No adult content or high-pressure sales—just standard consumer chat help. * **Is this job really international?**: Yes. As long as you have strong English writing skills and a good internet connection, you can work from anywhere. **Get Started Today** This is your chance to break into the world of remote work without traditional barriers like college degrees or years of experience. If you are reliable, responsive, and ready to make up to $35/hour from home—or anywhere with Wi-Fi—then this flexible, beginner-friendly Chat Assistant position could be exactly what you're looking for. Apply now and take the first step toward a new kind of workday. Apply for this job