**Experienced Full Stack Customer Experience Engineer – Azure Cloud Migration and Networking Solutions**

About Us At Microsoft, we're on a mission to empower every person and organization on the planet to achieve more. As a global leader in the technology industry, we're committed to fostering a culture of innovation, inclusivity, and growth. Our Azure Customer Experience team is dedicated to transforming Microsoft Cloud customers into fans by delivering exceptional experiences and driving the vision to improve Cloud quality, security, and reliability. Job Summary We're seeking a highly skilled and customer-obsessed Azure Customer Experience Engineer to join our FastTrack for Azure (FTA) team. As a key member of our global team, you'll work closely with large enterprise customers to deliver complex migration projects and drive future product enhancements based on customer feedback and learnings. If you're passionate about Azure Networking and have a growth mindset, we encourage you to apply for this exciting opportunity. About the Role As an Azure Customer Experience Engineer, you'll be responsible for partnering with program managers and service delivery teams to plan, architect, and deliver complex infrastructure deployments and migrations for large enterprise customers. You'll work directly with customer application, infrastructure, and security stakeholders to define requirements, strategy, and processes for successful migrations. Your expertise in Azure Networking will enable you to provide direct feedback from customers to Azure product engineering teams to drive product improvements or escalate blocking issues. Key Responsibilities: Partner with program managers and service delivery teams to plan, architect, and deliver complex infrastructure deployments and migrations for large enterprise customers. Work directly with customer application, infrastructure, and security stakeholders to define requirements, strategy, and processes for successful migrations. Provide direct feedback from customers to Azure product engineering teams to drive product improvements or escalate blocking issues. Partner with Azure Engineering domain employees to scope, build, and document customer solutions. Maintain knowledge of the latest on Azure/Cloud innovations in order to conduct experiments, drive product improvement, and act as subject matter trainer for other specialists. Interact daily with other FastTrack Engineers to provide technical action plans or take ownership of situations that require escalation. Share knowledge with others through solution documents, engage technical communities, build automated self-help solutions, and create training. Act as a Cloud Networking resource for customers and other Engineers. Qualifications We're looking for a highly skilled and experienced professional with a passion for Azure Networking. To be successful in this role, you'll need to possess the following qualifications: Required Qualifications: Bachelor's Degree in Engineering, Computer Science, or related field AND 2 years of experience in software industry experience related to technology. OR equivalent experience. Experience in cloud infrastructure deployment and development tools (PowerShell, Azure Resource Manager, Terraform, Azure-CLI). Experience in Azure Networking, along with one or more of the core Azure IaaS services (Linux on Azure, Windows Server on Azure, Azure VMWare Service, DC Migration and Disaster Recovery). Experience with security models using cloud native services and virtual appliances, as well as ability to translate tools/concepts for customer teams. Preferred Qualifications: 5 years of experience working with enterprise customers on Azure specific solutions, application development, and deployment. Ability to communicate effectively with corporate customers, possess an understanding of the onboarding process, and demonstrate a vision for the future of Microsoft support. Experience with Azure Networking services such as Hub & Spoke, ExpressRoute, Virtual WAN. Experience with third-party networking is a plus. Familiarity with protocols such as BGP. On Prem Networking and Infrastructure experience a plus. Proficient customer service skills, good oral and written communication skills, proven ability to handle difficult and sensitive situations involving the most critical and politically charged customer situations, to lead projects, and to motivate others. What We Offer As a valued member of our team, you'll enjoy a range of benefits and perks, including: Competitive Compensation: The typical base pay range for this role across the U.S. is USD $94,300 - $182,600 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $120,900 - $198,600 per year. Benefits and Perks: Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: Why Join Us? At Microsoft, we're committed to fostering a culture of innovation, inclusivity, and growth. Our employees come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day, we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. How to Apply Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations. Apply now and join our team of innovators, collaborators, and growth-minded individuals who are shaping the future of technology and empowering people around the world to achieve more. Apply Job! For more such jobs, please click here! Apply for this job