**Experienced Full Stack Data Entry Specialist – Real-time Customer Data Platform (CDP) Development and Management**

Remote, USA Full-time
At arenaflex, we're on a mission to revolutionize the way we interact with our customers, and we're looking for a talented and experienced Full Stack Data Entry Specialist to join our team. As a key member of our Customer Data Platform (CDP) team, you will play a critical role in developing, configuring, and preserving arenaflex's Real-time Customer Data Platform (CDP), Adobe Experience Platform. If you're passionate about delivering exceptional customer experiences and have a knack for technical problem-solving, we want to hear from you. **About arenaflex** arenaflex is a leading airline that's committed to providing exceptional customer experiences. We're a company that's built on a shared set of values – Care, Integrity, Resilience, Servant Leadership, and Teamwork – and we're passionate about living these values every day. At arenaflex, our people are our greatest asset, and we're dedicated to providing a work environment that's inclusive, supportive, and empowering. **Job Responsibilities** As a Full Stack Data Entry Specialist, you will be responsible for: * Managing and preserving the Adobe Experience Platform (AEP) Real-time CDP to meet arenaflex's business needs * Supporting new development, configuration, and preservation of the platform * Providing technical expertise and guidance to internal teams on the segment-building and RT-CDP platform * Troubleshooting technical issues associated with the platform and implementing solutions * Collaborating with IT and other teams to align on technical needs and implementations * Staying up-to-date with new trends and best practices associated with Adobe Experience Platform * Conducting daily audits to ensure the optimal use of the platform * Leading training sessions to up-skill internal teams on the effective use of the platform * Collaborating with Adobe Support and Consulting agencies to coordinate product upgrades and workarounds **What You Need to Succeed** To be successful in this role, you'll need: * 3+ years of experience in technical data control and marketing solution experience * Strong technical skills, particularly with Adobe Experience Platform or equivalent * Ability to troubleshoot and problem-solve technical issues * Excellent communication skills, with the ability to convey technical concepts to non-technical audiences * Strong analytical skills * Consistent prioritization of data protection and security * Embracing diverse perspectives, thinking, and styles * A high school diploma, GED, or equivalent * Be at least 18 years of age and have authorization to work in the United States **What Will Give You a Competitive Edge** While not required, the following qualifications will give you a competitive edge: * Advanced degree in Business, Computer Science, Data Science, or related field * Experience with Customer Data structures, including Adobe Experience Platform or similar structures like Salesforce C360 or Segment * Proven track record of efficiently handling and implementing complex business-stage structures * In-depth understanding of data governance and data control best practices * Prior experience in a large-scale e-commerce or digital enterprise environment, preferably with a focus on customer experience optimization **Benefits and Perks to Help You Keep Climbing** At arenaflex, we're committed to providing a comprehensive benefits package that will help you maintain your momentum. Some of the benefits and perks you can expect include: * Competitive salary, industry-leading profit-sharing program, and performance incentives * 401(k) with generous company contributions of up to 9% * Paid break days, including vacation, holidays, paid personal time, maternity and parental leave * Comprehensive health benefits, including medical, dental, vision, short/long-term disability, and life benefits * Family care support through fertility aid, surrogacy and adoption support, lactation support, backed-up care, and programs that support loved ones at all stages * Holistic Well-being programs to support physical, emotional, social, and economic health, including access to an employee assistance program providing support for you and all members of your household, free financial coaching, and extensive resources supporting mental health * Domestic and International space had flight privileges for employees and eligible family members * Career development programs to achieve your long-term professional goals * World-wide partnerships to engage in network carriers and innovative projects created to raise awareness of sustainability and reducing our carbon footprint * Business Resource Groups created to connect employees with shared interests to promote inclusion, offer perspective, and help implement strategies * Recognition rewards and awards through the platform Unstoppable Together * Access to over 500 discounts, unique savings, and voluntary benefits through Deltaperks, including vehicle and hotel rentals, auto, home, and pet insurance, legal services, and childcare If you're passionate about delivering exceptional customer experiences and have a knack for technical problem-solving, we want to hear from you. Apply now to join our team and help us keep climbing! Apply for this job
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