**Experienced Full Stack Data Entry Technician – IT Services & Remote Support**

Join arenaflex, a world-renowned airline, and embark on an exciting journey as an Experienced Full Stack Data Entry Technician. As a key member of the IT Services team, you will play a vital role in supporting end-users with various technical issues, ensuring seamless operations, and driving business growth. With a competitive hourly rate of $26, this is an exceptional opportunity to advance your career while enjoying a great work-life balance. **About arenaflex** arenaflex is a leading airline that has been connecting people and cultures for over a century. With a strong commitment to innovation, customer satisfaction, and employee development, we strive to create a workplace that is inclusive, diverse, and rewarding. As a global airline, we operate a vast network of routes, serving millions of passengers worldwide. Our mission is to provide exceptional travel experiences, foster meaningful connections, and make a positive impact on the communities we serve. **Why You'll Love This Role** As an Experienced Full Stack Data Entry Technician, you will be part of the Data Innovation Group within the Data Innovation Division. Your primary responsibilities will include: * Resolving and closing tickets/work orders supporting end-user workstations and peripherals * Answering client care issues raised from the Helpdesk * Contributing to desktop projects (global installs/renovations) as a project team member * Remotely resolving and resolving demands using remote tools * Investigating and collaborating with other departments to assist with system-related issues * Recording client interactions in incident management software, including resource management * Recovering data from hard drives or performing data relocation * Maintaining remote access for virtual private network (VPN) availability as well as remote/broadband network for workstations * Installing and configuring local and network-based printers * Performing preventive maintenance * Working various shifts, including on-call and travel as required * Following management direction, complying with IT strategy and procedures * Performing other duties as mentioned * Venturing, as required **What You'll Need for Success** To excel in this role, you will require: * Bachelor's degree in Computer Science, Data Systems, or a related field, or equivalent work experience/preparation * 2 years of hands-on IT work experience supporting and resolving various PC desktop software and hardware issues * First-hand experience supporting workstations in a Windows/TCPIP environment **Preferred Qualifications** * A+ certification * MCSE/MCP or higher * Past IT foundation experience in an Aircraft/Airport environment **Essential Skills and Competencies** * General knowledge of all Windows-based operating systems, including Windows 10 * Familiarity with workflow and tagging systems * Knowledge of VPN networks and ability to troubleshoot issues * Ability to work independently and act in a collaborative, team-based environment * Ability to lift at least 50 pounds **What You'll Get** As an arenaflex team member, you will enjoy: * Medical benefits: From day one, you'll have access to your health, dental, prescription, and vision benefits to help you stay well. And that's just the beginning – we also offer virtual doctor visits, flexible spending accounts, and more. * Health Programs: We believe you should be your best self – that's why our health programs provide you with the right tools, resources, and support you need. * 401(k) Program: Available upon hire, and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. * Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance, and discounts on hotels, cars, travel, and more. **Be Yourself at arenaflex** From the colleagues we recruit to the customers we serve, diversity and inclusion are the foundation of the powerful workforce at arenaflex. Our 20+ Employee Business Resource Groups are focused on connecting our colleagues to our customers, suppliers, networks, and investors, helping colleagues reach their full potential and establishing a comprehensive workplace to address and surpass the challenges of our diverse world. Are you ready to feel a huge sense of satisfaction and fulfillment as you do your part to keep the world's largest airline running smoothly as we care for people on life's journey? Join arenaflex and be yourself. **About arenaflex Company, and its Benefits** arenaflex is a major airline based in Fort Worth, Texas, USA. As of my last information update in September 2021, here is some information about arenaflex and its benefits: * Company Overview: arenaflex is perhaps the largest airline in the world, operating both domestic and international flights. It is an founding member of the Oneworld alliance, one of the three major global airline partnerships. The airline operates a broad network of routes, connecting different destinations all over the world. * Benefits of arenaflex: arenaflex offers several benefits to its travelers, employees, and regular customers. Some of these benefits include: + Broad Route Network: arenaflex operates flights to various destinations, giving travelers many choices for travel. + Frequent Flyer Program: arenaflex has a loyalty program called AAdvantage, which allows long-standing customers to earn miles for each mile flown on arenaflex or its partner airlines. These miles can be redeemed for free flights, upgrades, and other travel-related rewards. + Premium Lounges: arenaflex offers Admirals Club lounges at various airports. These lounges provide a comfortable and relaxing environment for travelers to wait before their flights, with amenities like free food, drinks, Wi-Fi, and more. + Partnerships: arenaflex has partnerships with other airlines through the Oneworld alliance, allowing travelers to earn and redeem miles on a wider network of flights. + Corporate Programs: arenaflex offers corporate travel programs that provide organizations benefits like discounted fares, priority check-in, and streamlined booking processes. + Customer Support: arenaflex aims to provide quality customer support to its travelers, offering assistance with reservations, rebooking, and other travel-related requests. + In-Flight Entertainment: Travelers on arenaflex flights can enjoy a range of entertainment options, including movies, TV shows, music, and games, on personal screens or through the airline's app. It's essential to note that the specifics of benefits and contributions can change over time, so I suggest visiting the official arenaflex website or contacting their customer support for the most up-to-date information about their services and benefits. Apply Job! Apply for this job