Experienced General Merchandise Coach - Complex Retail Operations and Team Leadership
Join Walmart's Dynamic Team as a General Merchandise Coach: Shaping the Future of Retail Walmart, a global retail leader, is seeking an accomplished General Merchandise Coach to join our team in a remote capacity, based in Houston, TX. As a key member of our management team, you will play a pivotal role in driving business success, developing high-performing teams, and delivering exceptional customer experiences. If you're a seasoned retail professional with a passion for leadership and a drive to excel, we invite you to explore this exciting opportunity. About the Role As a General Merchandise Coach (Complex) at Walmart, you will be responsible for leading and developing teams, driving sales growth, and ensuring operational excellence in a complex retail environment. You will work closely with store associates, management, and other stakeholders to achieve business objectives, implement company initiatives, and foster a culture of continuous improvement. Key Responsibilities Leadership and Team Development: Leads and develops high-performing teams by teaching, training, and actively listening to associates; providing feedback and coaching to improve performance; and communicating effectively with all levels of associates. Customer Service Excellence: Models and demonstrates exceptional customer service standards by following and demonstrating the One Best Way (OBW) service model; managing and supporting customer service initiatives; and ensuring customer needs are successfully resolved. Business Performance: Drives financial performance and sales growth by reviewing and evaluating P&L statements; managing and assisting in budgeting, forecasting, and controlling expenses; and developing action plans to mitigate shrink and ensure sales and profit goals are achieved. Talent Acquisition and Development: Provides supervision and development opportunities for hourly associates by hiring, training, and mentoring; assigning duties; setting clear expectations; and providing associate recognition. Operational Excellence: Ensures compliance with company policies and procedures; supports company mission, values, and standards of ethics and integrity; and implements related action plans to drive business results. Minimum Qualifications To be considered for this role, you must meet the following minimum qualifications: 2 years' of college; OR 1 year's retail experience and 1 year's supervisory experience; OR 2 years' general work experience and 1 year's supervisory experience. Additionally, you must be willing to complete firearms-specific training and background checks, if required, and attend and successfully complete all job-required trainings and assessments. Preferred Qualifications While not required, the following preferred qualifications will be considered a plus: Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University. Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University. General work experience supervising 5 or more direct reports, including performance management, mentoring, hiring, and firing. What We Offer At Walmart, we offer a comprehensive benefits package to support the well-being and career growth of our associates. Some of the benefits include: Multiple health plan options, including vision and dental plans for you and your dependents. Financial benefits, such as 401(k), stock purchase plans, life insurance, and more. Associate discounts in-store and online. Education assistance for associates and dependents. Parental Leave Pay during military service. Paid Time off, including vacation, sick, parental, and more. Short-term and long-term disability benefits. Company Culture and Work Environment At Walmart, we pride ourselves on fostering a culture of inclusion, diversity, and respect. As an Equal Opportunity Employer, we believe in creating an environment where everyone can thrive and grow. Our remote work arrangement offers flexibility and work-life balance, while our technology and resources enable you to stay connected and productive. Career Growth and Development As a General Merchandise Coach at Walmart, you will have opportunities to develop your skills and advance your career. Our training programs, mentorship initiatives, and leadership development opportunities will help you grow professionally and personally. You will be part of a dynamic team that is shaping the future of retail and making a positive impact on our customers and communities. Join Our Team If you're a motivated and results-driven professional looking for a challenging and rewarding role, we encourage you to apply for this exciting opportunity. As a General Merchandise Coach at Walmart, you will be part of a talented team that is driving business success and making a difference in the lives of our customers. Apply now and take the first step towards a fulfilling and successful career with Walmart. Location: Remote, based in Houston, TX Expected Salary: Competitive salary Don't miss this opportunity to join our dynamic team and shape the future of retail. Apply today! Apply for this job