Experienced Human Resources Expert – Talent Acquisition, Development, and Customer Service Delivery

Introduction to arenaflex arenaflex is a renowned brand and one of America's leading retailers, with a strong presence in the USA and a global workforce of over 400,000 colleagues. As a Fortune 50 organization, we pride ourselves on being a fun and dynamic place to work, where our teams are passionate about delivering exceptional customer experiences. At arenaflex, we believe in fostering a culture of inclusivity, diversity, and community involvement, and we invest in the places where we live, work, and play. Our mission is to help all families discover the joy of everyday life, and we achieve this by focusing on relationships, fueling and developing talent, and winning together as one arenaflex team. About the Human Resources Team As a Human Resources Expert at arenaflex, you will be part of a team that champions change, proactively removes obstacles, and builds diverse and inclusive talent strategies to deliver on our customer-driven mission. You will be an integral part of a HR team that is committed to supporting teams and leaders to build a sales force that is passionate about exceeding customer expectations and creating a work environment where teams love to work. Our HR team is dedicated to providing our colleagues with meaningful experiences that help them build and develop skills for a successful career. Job Summary The role of a Human Resources Expert at arenaflex is a dynamic and rewarding one, with no two days ever being the same. As a Human Resources Expert, you will be responsible for creating a welcoming experience for our customers, understanding their needs, and providing exceptional service to exceed their expectations. You will work closely with your HR manager to anticipate and address specific talent and staffing needs for every area of the business, ensuring that we have the right blend of experience, offering capabilities, and product excitement to deliver the right experience for our customers. Key Responsibilities Create a welcoming experience for our customers by genuinely greeting them and understanding their needs Engage with customers in an authentic way, asking questions to better understand their specific requirements Be knowledgeable about the tools, products, and services available in the store, and be prepared to resolve issues and improve the customer experience Thank customers in a genuine manner and let them know we're happy they chose to shop at arenaflex Understand store sales goals and trends, and work with your team to drive business results Execute purposeful recruiting efforts to help our leaders find and hire talent with the right skills and experiences to best serve our customers Support the training needs of your store's sales force and be a champion for continuous learning Be a subject matter expert for scheduling systems and pay practices Act as a gateway by listening to colleagues and collaborating with appropriate leaders to take action on a case-by-case basis Follow through on all Human Resources functional and recurring programs Demonstrate a culture of ethical leadership, safety, and compliance Work in a safe manner at all times to protect yourself and others, identify and address hazards, and comply with all safety policies and best practices What We're Looking For We may be a great match if you're excited about working in a fun and dynamic environment, delivering exceptional customer service, and being part of a team that is passionate about exceeding customer expectations. If you're looking for a role that is fast-paced, varied, and challenging, and you're not afraid to think on your feet and resolve customer issues quickly, then we want to hear from you. Essential Qualifications Welcoming and helpful attitude towards customers and colleagues Ability to communicate on various frequency devices and operate handheld scanners, and other technology equipment as directed Effective communication skills Ability to work independently and as part of a team Resolve customer issues quickly and efficiently Attention to detail and ability to follow multi-step processes Ability to stay focused and engaged in a high-speed environment and achieve multiple tasks within established timeframes Preferred Qualifications Experience working in a customer-facing role, preferably in a retail environment Knowledge of government, state, and local business regulations Experience using essential Office Suite computer and workforce management programs Knowledge of industry-leading HR and planning software Career Growth Opportunities and Learning Benefits At arenaflex, we are committed to providing our colleagues with opportunities for growth and development, and we offer a range of training programs to help you build the skills and knowledge you need to succeed in your role. As a Human Resources Expert, you will have the opportunity to develop your skills in talent acquisition, development, and customer service delivery, and to progress to more senior roles within the HR team. Work Environment and Company Culture arenaflex is a great place to work, with a dynamic and supportive company culture that values diversity, inclusivity, and community involvement. We offer a range of benefits, including competitive pay, flexible scheduling, and opportunities for career advancement. Our teams are passionate about delivering exceptional customer experiences, and we work together to create a work environment that is fun, engaging, and rewarding. Compensation, Perks, and Benefits As a Human Resources Expert at arenaflex, you can expect a competitive hourly rate of $17.25 USD per hour, as well as a range of benefits, including medical, dental, and vision insurance, 401(k) matching, and paid time off. We also offer a range of perks, including discounts on arenaflex products, free parking, and access to our on-site fitness center. Conclusion If you're looking for a challenging and rewarding role that offers opportunities for growth and development, then we want to hear from you. As a Human Resources Expert at arenaflex, you will be part of a dynamic and supportive team that is passionate about delivering exceptional customer experiences. Apply now to join our team and start your career with arenaflex today! Apply for this job