**Experienced Inside Sales Representative / Customer Service Professional – Building Long-Term Relationships with blithequark's Valued Customers**

Remote, USA Full-time
At blithequark, we're on a mission to revolutionize the way we approach customer service and sales in the construction industry. As a leading manufacturer of engineered wood roof and floor trusses, we're committed to providing high-quality products and services at a competitive price to our customers in the Pacific Northwest. We're now seeking an exceptional Inside Sales Representative / Customer Service Professional to join our team in Sumner, WA, and help us build long-term relationships with our valued customers. **About blithequark** blithequark is a dynamic and innovative company that's passionate about delivering exceptional customer experiences. We're a team of dedicated professionals who are committed to providing top-notch products and services to our customers in the residential, commercial, and agricultural construction markets. Our company culture is built on the principles of collaboration, innovation, and customer-centricity, and we're looking for like-minded individuals to join our team. **The Ideal Candidate** We're seeking a highly organized and customer-focused Inside Sales Representative / Customer Service Professional who is passionate about building long-term relationships with our customers. If you're a critical thinker with exceptional customer service skills, a professional attitude, and a thirst for knowledge, we'd love to hear from you! **Key Responsibilities** As an Inside Sales Representative / Customer Service Professional at blithequark, you'll have the opportunity to work with our Outside Sales Reps to provide exceptional customer service and support. Your key responsibilities will include: * Performing administrative and office support activities for assigned Outside Sales Reps * Assisting in gathering necessary information from customers to obtain credit approval * Preparing quotes and presenting them to Sales Reps and/or customers * Maintaining customer change orders and delivery information using industry-based software programs * Assisting customers who call in with questions about their orders **Essential Qualifications** To be successful in this role, you'll need to possess the following essential qualifications: * Advanced Microsoft Office skills (Excel, Word, and Outlook) * Excellent verbal and written communication skills * Strong attention to detail and great follow-through ability * Ability to self-motivate and work independently **Preferred Qualifications** While not essential, the following qualifications would be highly desirable: * Previous experience in customer service or sales * Knowledge of the construction industry and its products * Familiarity with industry-based software programs * Ability to work in a fast-paced environment and prioritize multiple tasks **Skills and Competencies** To succeed in this role, you'll need to possess the following skills and competencies: * Excellent communication and interpersonal skills * Strong problem-solving and analytical skills * Ability to work independently and as part of a team * Strong attention to detail and organizational skills * Ability to adapt to changing priorities and deadlines **Career Growth Opportunities and Learning Benefits** At blithequark, we're committed to helping our employees grow and develop their careers. As an Inside Sales Representative / Customer Service Professional, you'll have access to a range of learning and development opportunities, including: * Ongoing training and development programs * Mentorship and coaching from experienced colleagues * Opportunities for career advancement and professional growth * Access to industry-leading software and technology **Work Environment and Company Culture** Our office is a dynamic and collaborative environment that's designed to inspire creativity and innovation. As an Inside Sales Representative / Customer Service Professional, you'll have the opportunity to work with a talented team of professionals who are passionate about delivering exceptional customer experiences. Our company culture is built on the principles of collaboration, innovation, and customer-centricity, and we're committed to creating a workplace that's inclusive, diverse, and supportive. **Compensation, Perks, and Benefits** We offer a comprehensive compensation and benefits package that includes: * Medical, dental, and vision insurance * FSA health and dependent care * Group-term life insurance * Voluntary life insurance * Employee assistance program * 401(k) with company match * PTO * Paid holidays * Paid sick leave * Paid bereavement leave * Matching charitable giving program - over $300 per year * Continuing education reimbursement * Employee referral bonus * Eligible for commission based on quarterly sales * Issued a company cell phone **How to Apply** If you're a motivated and organized individual who is passionate about building long-term relationships with our customers, we'd love to hear from you! Please submit your application and resume today, and let's start a conversation about how you can join our team at blithequark. **Equal Opportunity Employer** blithequark is an Equal Opportunity Employer committed to diversity and inclusion. We welcome and encourage applications from individuals of all backgrounds. Apply for this job
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