Experienced Investigative Research Specialist – Social Media Intelligence and Reporting - Remote Opportunity

Introduction to Delta Group Delta Group, a privately held and woman-owned national investigative firm, has been at the forefront of delivering exceptional investigative services since its establishment in 1983. Headquartered in Buford, Georgia, our company has built a reputation on three core pillars: People, Innovation, and Results. With over 40 years of experience, we pride ourselves on fostering a culture that promotes the growth and development of our team members, integrating innovation into every aspect of our operations, and consistently delivering high-quality results to our clients. Our commitment to excellence has earned us a loyal client base and a reputation as a trusted partner in the investigative industry. About the Role We are seeking an experienced and skilled Investigative Research Specialist to join our team, with a focus on Social Media reporting. As a key member of our investigative team, you will be responsible for conducting research, gathering intelligence, and preparing reports on social media platforms, including Facebook, Instagram, TikTok, and Twitter. This is a full-time, remote position that offers a unique opportunity to work with a dynamic and results-driven company. Key Responsibilities Conduct research on social media platforms to gather pertinent information and intelligence Prepare and modify documents, including correspondence, reports, drafts, memos, and emails Review files, records, and obtain information to respond to requests Perform data entry efficiently and accurately Conduct background investigations and handle sensitive and confidential material with discretion Conduct verification via phone and manage multiple tasks and prioritize appropriately Requirements and Qualifications To be successful in this role, you will need to possess a combination of skills, knowledge, and abilities, including: Extensive experience with Microsoft Office, primarily Word, Excel, and Outlook Excellent English and grammar skills, written and verbal Ability to work efficiently and accurately, with strong attention to detail and organizational skills Strong problem-solving skills and ability to learn quickly Good customer service skills and ability to manage multiple tasks and prioritize appropriately Willingness to cross-train on inter-departmental tasks and adapt to changing priorities Essential Qualifications In addition to the above requirements, the ideal candidate will have: A strong understanding of social media platforms and their applications in investigative research Experience with data entry and management, with high accuracy and efficiency Excellent communication and interpersonal skills, with ability to work effectively in a remote team environment Ability to handle sensitive and confidential information with discretion and professionalism Preferred Qualifications While not essential, the following qualifications are preferred: Experience in investigative research or a related field Knowledge of investigative techniques and methodologies Experience with social media monitoring and analytics tools Certification in investigative research or a related field Skills and Competencies To be successful in this role, you will need to possess a range of skills and competencies, including: Strong analytical and problem-solving skills, with ability to think critically and creatively Excellent communication and interpersonal skills, with ability to work effectively in a remote team environment Ability to work efficiently and accurately, with strong attention to detail and organizational skills Strong time management and prioritization skills, with ability to manage multiple tasks and deadlines Ability to adapt to changing priorities and deadlines, with flexibility and professionalism Career Growth and Development At Delta Group, we are committed to the growth and development of our team members. As an Investigative Research Specialist, you will have opportunities to: Develop your skills and knowledge in investigative research and social media intelligence Work on a range of challenging and interesting projects, with opportunities for professional growth and development Collaborate with experienced professionals in the investigative industry, with opportunities for mentorship and guidance Participate in training and development programs, with opportunities to enhance your skills and knowledge Work Environment and Company Culture At Delta Group, we pride ourselves on our positive and supportive company culture. As a remote team member, you will be part of a dynamic and collaborative team environment, with opportunities to: Work from the comfort of your own home, with flexibility and autonomy Collaborate with team members from across the country, with opportunities for virtual networking and connection Participate in virtual training and development programs, with opportunities to enhance your skills and knowledge Contribute to a positive and supportive company culture, with opportunities for feedback and growth Compensation and Benefits As a full-time Investigative Research Specialist, you will be eligible for a range of compensation and benefits, including: A competitive salary, with opportunities for growth and development A range of benefits, including health, dental, and vision insurance, with opportunities for enrollment A 401(k) retirement plan, with opportunities for employer matching Paid time off, including vacation, sick leave, and holidays, with opportunities for work-life balance Conclusion If you are a motivated and skilled investigative research professional, with a passion for social media intelligence and reporting, we encourage you to apply for this exciting opportunity. As an Investigative Research Specialist at Delta Group, you will be part of a dynamic and results-driven team, with opportunities for growth, development, and professional advancement. Don't miss out on this chance to join our team and contribute to our mission of delivering exceptional investigative services to our clients. Apply now and take the first step towards an exciting and rewarding career with Delta Group. How to Apply To apply for this position, please submit your application, including your resume and cover letter, through our website. We look forward to hearing from you and exploring how you can contribute to our team's success. Apply for this job