Experienced IT Business Analyst – Remote Data Entry and IT Administration Expert for blithequark
Introduction to blithequark At blithequark, we are committed to innovation and excellence in the aviation industry. As a leader in air travel, we recognize the importance of having a robust and efficient IT infrastructure to support our operations. Our IT Offices Group plays a critical role in ensuring the functional sustainability of our airport communication spaces, and we are seeking an experienced IT Business Analyst to join our team. If you are passionate about IT and have a strong background in data entry, project management, and IT administration, we encourage you to apply for this exciting opportunity. Job Overview As an IT Business Analyst at blithequark, you will be responsible for providing IT administration, project management, and support to ensure the functional sustainability of our basic infrastructure that supports our airport communication spaces. You will work closely with our IT Offices Group to manage and maintain our server farm and remote communication room equipment, ensuring that our systems are running efficiently and effectively. Your expertise in data entry, project management, and IT administration will be essential in supporting our team and contributing to the success of our organization. Key Responsibilities Provide IT administration, project management, and support to ensure the functional sustainability of our basic infrastructure that supports our airport communication spaces Manage and maintain our server farm and remote communication room equipment, including IT labs, data centers, and far-off communication rooms Develop and implement departmental policies, guidelines, standards, and procedures to ensure compliance with corporate norms and regulations Project management of server farm and remote communication room standards capital enhancements, upgrades, and improvements Selection of IT and basic facilities services, ensuring accurate documentation, getting best prices for products and services, and ensuring that vendors fulfill their contractual commitments Support IT Offices campus fiber ring to maintain the integrity and service continuity of our airport and campus facilities underground fiber ring Ensure compliance with all governing corporate standards and regulations Provide proactive and break-fix support for alert/ticket remediation related to facilities, remote communication rooms, lab, and server farm equipment Operational sustainability of airport basic climate system Develop Plan Standards for Remote Communication Room Space, UPS, air conditioning, Generators, and Fire Life and Safety (FLS) systems Remote coordination of airport basic infrastructure support and break-fix activities Review/Store Support Records, ensuring discrepancies are remediated Provide remote Incident Management resolution to airport basic equipment Provide remote installation, configuration, and operational support Maintain strict adherence to change control activities Balance multiple priorities within established time constraints Flexibility to support an operation with varying shifts, extended hours, and on-call work requirements Essential Qualifications To be successful in this role, you will need to have a Bachelor's degree and a strong background in IT, with experience in data entry, project management, and IT administration. You should have excellent communication and interpersonal skills, with the ability to build and maintain effective relationships with supervisors, vendors, and peers. You should also have knowledge of server farm technology and basic facilities systems, as well as experience with project management, capital budgeting, and vendor management. Preferred Qualifications While not required, we prefer candidates with a degree in Computer Science, Information Technology, or a related field, and at least 2 years of experience in IT project management within a high-availability communication room or data center operating environment. You should also have experience with IT service management, ITIL, and Agile methodologies, as well as excellent problem-solving and analytical skills. Career Growth Opportunities and Learning Benefits At blithequark, we are committed to the growth and development of our employees. As an IT Business Analyst, you will have the opportunity to work on a variety of projects, develop your skills and expertise, and advance your career within our organization. You will also have access to training and development programs, including online courses, workshops, and conferences, to help you stay up-to-date with the latest technologies and trends in the industry. Work Environment and Company Culture At blithequark, we pride ourselves on our positive and inclusive work environment. We value diversity, equity, and inclusion, and we are committed to creating a workplace where everyone feels welcome and valued. Our company culture is built on a foundation of honesty, integrity, respect, perseverance, and employee initiative, and we expect all employees to embody these values in their work. Compensation, Perks, and Benefits We offer a competitive salary and benefits package, including health insurance, retirement savings, and paid time off. You will also have access to a range of perks and discounts, including flight benefits, hotel discounts, and car rental discounts. We believe in recognizing and rewarding our employees for their hard work and contributions, and we offer a range of recognition and reward programs to show our appreciation. Conclusion If you are a motivated and experienced IT professional looking for a new challenge, we encourage you to apply for this exciting opportunity at blithequark. As an IT Business Analyst, you will have the opportunity to work on a variety of projects, develop your skills and expertise, and advance your career within our organization. You will also be part of a positive and inclusive work environment, with a range of perks and benefits to support your well-being and success. Don't miss out on this opportunity to join our team and take your career to the next level. Apply now to become a part of the blithequark team! Apply for this job