Experienced Live Chat Support Agent – Remote Work Opportunity with Flexible Scheduling, Comprehensive Training, and No Prior Experience Required

Introduction to blithequark blithequark is a fast-growing digital retail brand in the wellness and lifestyle sector, dedicated to providing exceptional customer experiences through innovative products and services. As a remote-first company, blithequark is committed to fostering a culture of autonomy, communication, and growth. We are now seeking highly motivated and customer-focused individuals to join our team as Live Chat Support Agents, working 100% remotely with no phone calls or prior experience required. Job Overview As a Live Chat Support Agent at blithequark, you will be an integral part of our online customer service team, responsible for answering customer inquiries in real-time through our website chat feature. This is a unique opportunity to work in a flexible, text-based customer support role, with comprehensive training provided to ensure your success. You will assist curious shoppers, troubleshoot basic issues, and help customers feel confident in their online experience, all while working in a quiet, task-based environment with no meetings or phone calls. Key Responsibilities Respond to customer inquiries via chat, providing friendly and professional support Utilize a chat dashboard and library of prewritten responses to efficiently manage customer interactions Tag and log chats to ensure continuity and track patterns Escalate complex issues to specialized teams as needed Help ensure a smooth customer experience, reducing abandoned orders and increasing satisfaction A Day in the Life As a remote Live Chat Support Agent, your day will begin whenever your chosen shift starts. You will log into our web-based support platform, review updates or announcements from your supervisor, and open your chat queue. As incoming messages appear, you will begin responding using both templates and custom replies, depending on the situation. You will typically handle 2-3 chats at once and take short breaks between blocks of work. All communications will occur through text, with no voice calls, meetings, or Zoom check-ins. Your performance will be measured on chat speed, resolution rate, and customer feedback, with ongoing tips and support to help you improve. Required Skills and Qualifications No degree or formal education required No previous work experience necessary – comprehensive training is provided Ability to write clearly and professionally in English Typing speed of at least 40 words per minute preferred Familiarity with basic web navigation and common support tools Reliable home internet connection Laptop or desktop computer (no tablets or mobile-only setups) Preferred Qualifications Previous experience in customer support or a related field Strong problem-solving and analytical skills Ability to work independently and as part of a remote team Flexibility and adaptability in a fast-paced environment How to Thrive in a Remote Role To succeed as a Live Chat Support Agent at blithequark, you will need to: Build a quiet, consistent workspace that fosters productivity and focus Utilize our comprehensive training resources, including step-by-step lessons and sample chats Communicate effectively with our team through internal chat tools Stick to a schedule, with flexible hours available to accommodate your needs Perks and Benefits Hourly pay between $25-$35, depending on shift and experience Weekly pay schedule Set your own schedule, with part-time and full-time blocks available Completely remote work with no commuting or video calls All chat-based communication, with no phones or scripts to memorize Full training included at no cost Ongoing opportunities for bonuses and advancement Career Growth Opportunities At blithequark, we are committed to helping our team members grow and develop in their careers. After 60-90 days, top performers may be offered higher-tier positions in support quality control, internal training, or product support. We also provide ongoing training and development opportunities to help you build new skills and advance in your role. Frequently Asked Questions Is prior experience required? No, our comprehensive training program is designed for beginners. Do I need to speak to anyone on the phone? No, this job is strictly chat-based, with no verbal interaction necessary. What are the typical shift hours? Shifts are available 24/7 in rotating time blocks, with flexible scheduling to accommodate your needs. Is there room to grow? Yes, we offer ongoing opportunities for advancement and professional development. Do I need to be based in a specific country? No, this role is open globally, with strong English writing skills and technical requirements being the only necessities. How to Apply To apply for this exciting opportunity, simply complete our short online application, submit your availability, and complete a typing and communication assessment. Successful applicants will be contacted via email with access to our training portal and schedule builder. No fees, hidden costs, or downloads are required to get started. Why This Remote Job Is Perfect for You If you are looking for a legitimate, work-from-home job that doesn't require cold calling, prior experience, or a college degree, this Live Chat Support Agent role offers everything you need. With flexible hours, competitive pay, and a supportive team environment, this position is ideal for stay-at-home parents, students, freelancers, caregivers, or anyone wanting to take control of their income and schedule. Start your remote career on the right foot – apply today and join a team that values communication, autonomy, and growth. Apply for this job