**Experienced Live Chat Support Specialist – Immediate Start at blithequark**

Remote, USA Full-time
Are you passionate about delivering exceptional customer experiences and ready to embark on a fulfilling career in live chat support? Do you possess excellent communication skills, a keen problem-solving attitude, and a knack for providing timely and effective support? If so, we invite you to join blithequark as a Live Chat Support Specialist, where you'll play a vital role in shaping the online shopping experience for our customers. **About blithequark** blithequark is a leading innovator in the industry, dedicated to providing cutting-edge solutions that empower businesses to thrive in the digital landscape. Our commitment to excellence, customer-centric approach, and passion for innovation have earned us a reputation as a trusted partner for businesses seeking to expand their online presence. As a Live Chat Support Specialist at blithequark, you'll be part of a dynamic team that's shaping the future of customer support. **Role Overview** As a Live Chat Support Specialist, you'll be responsible for providing top-notch customer support via live chat, email, and electronic message boards. You'll work from the comfort of your own home, enjoying a flexible schedule that suits your needs. Our comprehensive training program will equip you with the skills and knowledge required to handle customer interactions and common questions with ease. **Key Responsibilities** * Respond to customer messages and queries in a timely and effective manner * Assist customers with product selection, troubleshooting, and other related issues * Collaborate with a chat supervisor to resolve complex customer queries * Provide accurate and up-to-date information about products and services * Maintain a seamless shopping and support experience for customers * Participate in ongoing training and development to enhance your skills and knowledge **Daily Tasks** * Log into the blithequark chat application to receive and respond to customer messages * Utilize your problem-solving skills to resolve customer queries and issues * Collaborate with colleagues to ensure a seamless customer experience * Stay up-to-date with product information, promotions, and company news **Training and Support** * Comprehensive training program to equip you with the skills and knowledge required for the role * Ongoing support from a chat supervisor to assist with complex customer queries * Access to a knowledge base and resources to help you resolve customer issues **Specifications** * Contract Length: Open-ended with no fixed term * Rate: $35 per hour * Requirements: + Access to a device capable of handling social media and website chat functions (Phone/Tablet/Laptop) + Ability to work independently and follow instructions carefully + Reliable internet connection * Hours: Flexible, ranging from 5 to 40 hours per week * Location: Remote, with a preference for candidates in the United States **Why Join blithequark?** * Opportunity to work with a leading innovator in the industry * Comprehensive training program to enhance your skills and knowledge * Flexible schedule to suit your needs * Competitive hourly rate * Ongoing support from a chat supervisor * Access to a knowledge base and resources to help you resolve customer issues * Opportunity to work with a dynamic team that's shaping the future of customer support **Essential Qualifications** * Excellent communication and problem-solving skills * Ability to work independently and follow instructions carefully * Reliable internet connection and access to a device capable of handling social media and website chat functions * Strong customer service skills and a passion for delivering exceptional customer experiences * Ability to work in a fast-paced environment and adapt to changing situations **Preferred Qualifications** * Previous experience in customer support or a related field * Knowledge of products and services offered by blithequark * Familiarity with live chat software and customer support platforms * Certification in customer service or a related field **Skills and Competencies** * Excellent communication and problem-solving skills * Ability to work independently and follow instructions carefully * Strong customer service skills and a passion for delivering exceptional customer experiences * Ability to work in a fast-paced environment and adapt to changing situations * Strong analytical and critical thinking skills * Ability to multitask and prioritize tasks effectively **Career Growth Opportunities and Learning Benefits** * Ongoing training and development to enhance your skills and knowledge * Opportunities for career growth and advancement within the company * Access to a knowledge base and resources to help you resolve customer issues * Collaborative and dynamic work environment that encourages learning and growth **Work Environment and Company Culture** * Remote work environment with flexible scheduling * Collaborative and dynamic work environment that encourages learning and growth * Ongoing support from a chat supervisor and access to a knowledge base and resources * Opportunity to work with a leading innovator in the industry **Compensation, Perks, and Benefits** * Competitive hourly rate of $35 per hour * Flexible scheduling to suit your needs * Ongoing training and development to enhance your skills and knowledge * Access to a knowledge base and resources to help you resolve customer issues * Collaborative and dynamic work environment that encourages learning and growth **How to Apply** If you're passionate about delivering exceptional customer experiences and meet the requirements outlined above, please apply today to join blithequark as a Live Chat Support Specialist. 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