Experienced Live Chat Support Specialist – Remote Customer Service and Sales Representative for Online Retailer

Remote, USA Full-time
Welcome to blithequark: A Leader in Online Retail At blithequark, we are revolutionizing the way people shop online, and we're looking for talented individuals to join our team as Live Chat Support Specialists. As a rapidly expanding online retailer, we are committed to providing exceptional customer service and sales support through our website's live chat feature. Our mission is to deliver top-notch service to our growing customer base, and we need motivated and dedicated team members like you to help us achieve this goal. About the Role As a Live Chat Support Specialist at blithequark, you will play a vital role in ensuring that our customers have an outstanding shopping experience. Your primary responsibility will be to engage with customers through our live chat portal, answering their queries, providing product information, and assisting with sales and support. You will be the face of our company, and your excellent communication skills, product knowledge, and problem-solving abilities will be essential in building trust and loyalty with our customers. Key Responsibilities: Log in to the live chat portal each morning and engage with customers, responding to their inquiries, and providing timely and accurate solutions to their problems. Utilize the live chat software's features to efficiently respond to common inquiries, with a chat supervisor available to assist with more complex questions. Complete a comprehensive training program (1-2 hours) to equip you with the knowledge and tools needed for success in your role. Work independently and adhere to provided instructions and guidelines, ensuring that you meet the high standards of customer service and sales support that blithequark is known for. Collaborate with other team members to achieve sales targets, resolve customer complaints, and improve overall customer satisfaction. Position Details We offer a competitive rate of $35 per hour, with a flexible contract length and no fixed term. You will have the opportunity to work a minimum of 5 hours per week, with the possibility to work up to 40 hours. This is a fully remote position, allowing you to work online from anywhere, preferably within the United States. Requirements: Access to a computer or mobile device with internet connectivity for using chat and social media features. Ability to work independently and adhere to provided instructions and guidelines. A commitment to availability for at least 5 hours per week. Excellent communication and problem-solving skills, with the ability to work in a fast-paced environment. Basic computer skills and familiarity with live chat software and social media platforms. Why Join blithequark? By joining blithequark as a Live Chat Support Specialist, you will become part of a thriving online retailer that is committed to delivering exceptional customer service and sales support. You will have the opportunity to gain valuable experience in customer service and sales in a supportive and dynamic remote work environment. Our Live Chat Assistants are in high demand globally, offering a promising and stable opportunity for career growth and development. Career Growth Opportunities: Opportunities for professional growth and development in a rapidly expanding online retailer. Comprehensive training program to equip you with the knowledge and skills needed for success in your role. Flexible and remote work arrangements, allowing you to work from the comfort of your own home. Competitive rate of $35 per hour, with opportunities for bonuses and incentives. Work Environment and Company Culture At blithequark, we pride ourselves on our supportive and dynamic work environment. We believe in fostering a culture of innovation, creativity, and collaboration, and we are committed to providing our team members with the tools and resources they need to succeed. Our company culture is built on the values of excellence, integrity, and customer satisfaction, and we are looking for team members who share these values and are passionate about delivering exceptional customer service and sales support. Compensation, Perks, and Benefits: Competitive rate of $35 per hour. Flexible and remote work arrangements, allowing you to work from the comfort of your own home. Opportunities for bonuses and incentives. Comprehensive training program to equip you with the knowledge and skills needed for success in your role. Access to a supportive and dynamic work environment, with a team of experienced professionals who are passionate about delivering exceptional customer service and sales support. Conclusion If you are a motivated and dedicated individual who is passionate about delivering exceptional customer service and sales support, we encourage you to apply for this exciting opportunity to join blithequark as a Live Chat Support Specialist. With our comprehensive training program, flexible and remote work arrangements, and competitive rate of $35 per hour, this is an opportunity that you won't want to miss. Apply now and join our team of experienced professionals who are committed to delivering exceptional customer service and sales support to our growing customer base. Ready to kickstart your career as a Live Chat Support Specialist and help drive our success from the comfort of your home? Apply now and join our team immediately! Apply for this job
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