Experienced Online Customer Service Representative Trainee – Delivering Exceptional Support in a Dynamic Insurance Environment at blithequark

Welcome to blithequark At blithequark, we are a pioneering Managing General Agent (MGA) that sells policies directly to consumers, driven by a passion for delivering world-class customer experiences. Our company culture is built on a work-hard-play-hard model, promoting a strong work-life balance and supporting the growth and development of each individual on our team. As we continue to grow rapidly, we are seeking a self-motivated, flexible, and team-oriented individual to join our innovative team as a work-from-home Customer Service Representative. About the Role What We Offer We pay for your time and materials to obtain and maintain your Property and Casualty License, investing in your professional growth and development. Paid holidays, because we believe in work-life balance and want you to enjoy time with your loved ones. 160 hours of PTO (sick or vacation) plus 2 floating holidays per year, giving you the flexibility to recharge and pursue your interests. 401(k) with a company match plan, helping you secure your financial future. Comprehensive health, dental, and vision plans, ensuring you and your family receive the best care possible. Free mental health resources, because we care about your well-being and want to support your mental health journey. And many more benefits, designed to enhance your overall quality of life and job satisfaction. Essential Functions In this role, you will be expected to: Obtain and maintain your Property and Casualty License, demonstrating your commitment to professional development and excellence in customer service. Work independently, taking initiative and requiring minimal supervision, as you will be working from home and managing your time effectively. Maintain regular and timely attendance, ensuring that our customers receive consistent and reliable support. Make decisions, problem-solve, and uphold an ethical standard, reflecting our company's values and mission. Manage individual stress and composure, maintaining a positive and professional demeanor in all interactions with customers. Perform other duties as assigned, demonstrating your flexibility and adaptability in a dynamic work environment. Requirements To be successful in this role, you will need: A High School Diploma, providing a foundation for further learning and development. A designated space and internet capability to work from home, ensuring you can effectively manage your workload and communicate with customers. The ability to pass a background check, demonstrating your integrity and trustworthiness. Extensive Microsoft Office or G-Suite experience, enabling you to efficiently manage data, communicate with customers, and collaborate with colleagues. At least 2 years of customer service experience, providing a solid foundation for delivering exceptional customer experiences and handling complex customer inquiries. Why blithequark? At blithequark, you will be part of a team of innovators and visionaries, revolutionizing the insurance industry and creating a new paradigm for customer experiences. Our vibrant and inclusive workplace values your ideas, and we offer: Opportunities to engage in groundbreaking projects that are reshaping the insurance landscape, providing you with a sense of purpose and fulfillment. Collaboration with a group of dedicated, like-minded professionals, fostering a sense of community and teamwork. A culture that prioritizes growth and development, investing in your skills and knowledge to help you achieve your career goals. Perks and Benefits In addition to our comprehensive benefits package, we offer: Health, dental, and vision plans, ensuring you and your family receive the best care possible. An amazing work-life balance with 4 weeks of Paid Time Off, giving you the flexibility to recharge and pursue your interests. 9 Paid Company Holidays with 2 floating holidays, providing you with time to relax and enjoy special occasions. 401K Programs with employer match, helping you secure your financial future. Personal assistant programs for support in maintaining a healthy personal and work life, demonstrating our commitment to your well-being. Diversity and Inclusion blithequark is proud to be an equal-opportunity employer, committed to providing equal opportunities to all qualified applicants, regardless of race, color, religion, sex, national origin, disability, or any other legally protected characteristics. We value diversity and inclusion, recognizing that our differences are what make us stronger and more innovative. How to Apply If you are a motivated and customer-focused individual looking for a new challenge, please apply for this exciting opportunity to join our team at blithequark. We look forward to hearing from you and exploring how you can contribute to our mission of delivering world-class customer experiences. Conclusion At blithequark, we are passionate about creating a workplace where our employees can thrive, grow, and deliver exceptional customer experiences. If you share our vision and values, we encourage you to apply for this role and become part of our dynamic team. Together, we can revolutionize the insurance industry and make a positive impact on our customers' lives. Apply for this job