Experienced Part-Time Customer Service Specialist for Dynamic Food Service Provider – Remote Opportunity in North Carolina

Introduction to blithequark Imagine being part of a world-class organization that has been a benchmark for excellence in the food service industry for nearly three decades. blithequark, a renowned global leader with a strong presence across North America, is dedicated to providing exceptional service and fostering an inclusive, innovative, and healthy work environment. With a proven track record of recognizing and rewarding its employees, blithequark has received numerous accolades for its commitment to diversity, innovation, health and wellness, and company culture. As a valued partner, blithequark offers continuous growth opportunities, a fantastic benefits package, cutting-edge technology, flexible work arrangements, and a collaborative culture that encourages teamwork and open communication. Job Overview We are seeking an experienced and skilled Customer Service Specialist to join the blithequark team on a part-time basis. This 6-month contract position, with potential extensions, offers a unique opportunity to work remotely from North Carolina, providing top-notch support to customers while enjoying a flexible schedule. As a key member of the customer service team, you will be responsible for delivering exceptional service, resolving customer inquiries, and contributing to the overall success of the organization. Key Responsibilities Answer incoming calls according to established procedures and performance standards, ensuring prompt and professional resolution of customer inquiries. Create work orders and capture structured data for each issue, providing audit trails and statistical analysis to inform business decisions. Process and respond to emails according to standard procedures, maintaining a high level of responsiveness and attention to detail. Perform other team-specific tasks as assigned, demonstrating flexibility and a willingness to adapt to changing priorities. Qualifications and Skills To be successful in this role, you will possess: A Bachelor's degree, preferred, in a related field such as customer service, communications, or business administration. Effective oral and written communication skills, with the ability to articulate complex information in a clear and concise manner. Payroll processing knowledge, preferred, with experience in SAP or similar systems an asset. Strong analytical and problem-solving skills, with the ability to think critically and outside the box. Excellent time management and organizational skills, with the ability to prioritize tasks and manage multiple projects simultaneously. Career Growth and Development At blithequark, we are committed to the growth and development of our employees. As a Customer Service Specialist, you will have access to a range of training and development opportunities, including: Comprehensive onboarding program to ensure a smooth transition into the role. Ongoing coaching and feedback to support your continued growth and development. Opportunities for professional development, including training and certification programs. Cross-functional training to broaden your skill set and enhance your knowledge of the organization. Work Environment and Culture blithequark is dedicated to creating a work environment that is inclusive, supportive, and empowering. As a remote employee, you will be part of a dynamic team that values collaboration, open communication, and mutual respect. Our culture is built on a foundation of: Trust and transparency, with a commitment to open and honest communication. Empowerment and autonomy, with the freedom to make decisions and take ownership of your work. Continuous learning and growth, with a focus on professional development and skill-building. Recognition and reward, with opportunities for advancement and career progression. Compensation and Benefits As a part-time Customer Service Specialist at blithequark, you can expect: A competitive hourly rate of $19 per hour. A comprehensive benefits package, including access to health and wellness programs, retirement savings plans, and employee assistance programs. A flexible work schedule, with the ability to work remotely from North Carolina. Opportunities for professional development and career advancement. How to Apply If you are a motivated and customer-focused individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity. To learn more about this role and to submit your application, please visit our website and follow the link to register as a candidate. We look forward to hearing from you and exploring how you can contribute to the success of blithequark. Conclusion Join blithequark as a part-time Customer Service Specialist and become part of a dynamic team that is dedicated to excellence, innovation, and customer satisfaction. With a commitment to growth, development, and employee well-being, we offer a unique and rewarding work environment that will challenge and inspire you to achieve your full potential. Apply today and take the first step towards an exciting and fulfilling career with blithequark. Apply for this job