**Experienced Patient Account Representative - Collections Specialist: Remote Opportunity for Career Advancement and Growth in Healthcare Services**

Remote, USA Full-time
About Workwarp and This Opportunity At Workwarp, we are dedicated to delivering exceptional healthcare services that prioritize patient satisfaction and well-being. As a leading provider in the industry, we strive to foster a supportive and collaborative work environment that encourages career growth and advancement. Our team is comprised of passionate professionals who share a common goal: to make a positive impact on the lives of our patients and customers. If you're a motivated and detail-oriented individual with a passion for collections and customer service, we invite you to join our dynamic team as a Patient Account Representative - Collections Specialist. Why Consider This Job Opportunity? We offer a unique chance to advance your career and grow within our organization. As a Patient Account Representative - Collections Specialist, you'll have the opportunity to work in a supportive and collaborative environment, where your contributions will directly impact the collections process and customer satisfaction. Our engaging work environment offers a variety of responsibilities in a dynamic healthcare setting, ensuring that your days are filled with purpose and challenge. Additionally, we offer a competitive pay and benefits package, recognizing the value that you bring to our team. What to Expect: Job Responsibilities As a Patient Account Representative - Collections Specialist, your primary responsibilities will include: Identifying and resolving routine outstanding claims under general supervision , ensuring that our patients receive timely and accurate billing and payment information. Generating and analyzing diverse reports to address general patient account issues, providing valuable insights that inform our collections strategy. Assisting in the resolution of outstanding payments from past due accounts , working closely with our customers and external vendors to resolve any issues or concerns. Ensuring timely receipt of claim payments and reconciling all necessary data , maintaining accurate records and ensuring compliance with regulatory requirements. Serving as a point of contact for customers and external vendors for inquiries and unresolved issues, providing exceptional customer service and support. What Is Required: Essential Qualifications To succeed in this role, you'll need to possess the following essential qualifications: High School Diploma or equivalent , demonstrating your ability to learn and adapt in a fast-paced environment. 1-2 years of related experience in a collections or healthcare environment, providing a solid foundation in collections principles and practices. General computer skills with knowledge of word processing, spreadsheet, and email applications, ensuring that you're proficient in using technology to manage patient accounts. Detail-oriented with strong analytical and organizational skills , allowing you to accurately analyze data and make informed decisions. Excellent oral and written communication skills to effectively interact with customers and management, providing clear and concise communication. How to Stand Out: Preferred Qualifications To take your career to the next level, consider possessing the following preferred qualifications: Experience in a healthcare or collections environment , providing a deeper understanding of the industry and its challenges. Familiarity with database maintenance and reporting tools , enabling you to analyze data and make informed decisions. Ability to mentor other staff as applicable , sharing your knowledge and expertise with colleagues. Strong interpersonal skills to work cohesively within a team, fostering a positive and supportive work environment. Career Growth Opportunities and Learning Benefits At Workwarp, we're committed to helping you grow and develop your career. As a Patient Account Representative - Collections Specialist, you'll have access to: Regular training and development opportunities , ensuring that you stay up-to-date with the latest industry trends and best practices. Mentorship and coaching from experienced colleagues, providing guidance and support as you navigate your role. , recognizing your hard work and dedication to our organization. Work Environment and Company Culture Highlights At Workwarp, we pride ourselves on our supportive and collaborative work environment. As a Patient Account Representative - Collections Specialist, you'll enjoy: A flexible and remote work arrangement , allowing you to work from the comfort of your own home. A dynamic and fast-paced work environment , providing a sense of excitement and challenge. A team-oriented culture , fostering a sense of community and camaraderie among colleagues. Compensation, Perks, and Benefits We offer a competitive pay and benefits package, recognizing the value that you bring to our team. As a Patient Account Representative - Collections Specialist, you'll enjoy: A competitive salary , reflecting your skills and experience. A comprehensive benefits package , including health, dental, and vision insurance, as well as retirement savings options. Flexible paid time off , allowing you to recharge and relax. Conclusion: Join Our Team Today! If you're a motivated and detail-oriented individual with a passion for collections and customer service, we invite you to join our dynamic team as a Patient Account Representative - Collections Specialist. Apply now and take the first step towards a rewarding career with Workwarp! Apply for this job
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