Experienced Pharmacy Customer Service Associate – Full-Time Remote Opportunity with blithequark for Data Entry and Client Support

Introduction to blithequark blithequark is a leading private industry player committed to delivering exceptional customer experiences through its innovative approach to pharmacy services and beyond. As a company that values excellence and customer satisfaction, blithequark is seeking a highly skilled and dedicated Pharmacy Customer Service Associate to join its team. This full-time remote position offers a unique opportunity to work with a dynamic organization that prioritizes the well-being of its customers and employees alike. Job Overview The Pharmacy Customer Service Associate will play a pivotal role in ensuring that customers receive outstanding service, whether through data entry, client support, or other tasks as assigned. This position requires a strong commitment to customer satisfaction, a keen eye for detail, and the ability to work efficiently in a fast-paced environment. The successful candidate will be responsible for a wide range of duties, including but not limited to, processing transactions, managing customer inquiries, and maintaining accurate records. Key Responsibilities Models and conveys a particular and great client experience, ensuring that all interactions with customers are courteous, fair, and professional. Registers sales on designated sales register, provides clients with considerate and proficient checkout service, and processes transactions accurately and efficiently. Assists the pharmacist, under direct supervision, in the practice of pharmacy, including utilizing pharmacy systems to acquire patient and medication information and process prescriptions. Engages clients and patients by greeting them, offering help with items and services, and resolving customer issues to ensure a positive client experience. Maintains counters and retires clean and well-promoted, takes stock, and keeps up with records, ensuring that all areas of responsibility are organized and well-managed. Performs duties as assigned by the Pharmacy Director, Staff Pharmacist, and Senior Manager, including using pharmacy systems to enter patient and medication data, filling prescriptions, and verifying medication for accuracy and potential interactions. Reports remedy mistakes to the pharmacist on duty immediately and adheres to organization policies and procedures corresponding to pharmacy errors and the Quality Improvement Program. Handles calls that don't require the personal attention of the pharmacist, including those to physicians, and processes manual cases for third-party program prescription services in a timely and efficient manner. Assists and supports the Pharmacy Department on inventory management activities, such as ordering, unloading, checking, and storing shipments of medications, and maintains knowledge of organization asset protection methods. Essential Qualifications To be considered for this role, candidates must possess a Bachelor's Degree and be fluent in reading, writing, and speaking English (except in Puerto Rico). The ability to work a flexible schedule, including evenings and weekend hours, is also required. Additionally, candidates should have excellent numerical abilities to fill prescriptions accurately, including counting, measuring, and weighing medications, as well as good computer skills. Preferred Qualifications While not mandatory, having six months of experience in a retail environment is preferred. Previous work experience with blithequark or similar organizations is also an asset. PTCB certification and knowledge of store inventory control are highly desirable. Candidates with a strong background in customer service, data entry, and pharmacy operations will be given priority consideration. Skills and Competencies The ideal candidate will possess excellent communication and interpersonal skills, with the ability to engage clients and patients in a friendly and professional manner. Strong problem-solving skills, attention to detail, and the ability to work efficiently in a fast-paced environment are also essential. Furthermore, the candidate should be able to maintain confidentiality, work independently, and as part of a team, and demonstrate a commitment to ongoing learning and professional development. Career Growth Opportunities and Learning Benefits At blithequark, we are committed to the growth and development of our employees. As a Pharmacy Customer Service Associate, you will have access to comprehensive training programs, including PTCB certification through our designated training program and state-required certification/enrollment. You will also have the opportunity to attend training sessions and complete PPLs as requested by your Supervisor or assigned by corporate, ensuring that you stay up-to-date with the latest news and developments in healthcare and pharmacy. Work Environment and Company Culture blithequark prides itself on its positive and inclusive work environment, where employees are valued and respected. Our company culture is built on a foundation of excellence, integrity, and customer satisfaction, and we strive to create a workplace that is engaging, challenging, and rewarding. As a remote employee, you will be part of a dynamic team that is committed to delivering exceptional results and making a positive impact on the lives of our customers. Compensation, Perks, and Benefits blithequark offers a competitive compensation package, including a salary of $25 per hour, as well as a range of perks and benefits that are designed to support the well-being and success of our employees. These may include health insurance, retirement plans, paid time off, and opportunities for professional development and advancement. Conclusion If you are a motivated and customer-focused individual who is passionate about delivering exceptional service and making a positive impact, we encourage you to apply for this exciting opportunity with blithequark. As a Pharmacy Customer Service Associate, you will be part of a dynamic team that is committed to excellence and dedicated to making a difference in the lives of our customers. Don't miss this chance to join a leading private industry player and take your career to the next level. Apply now and become a part of the blithequark team! Apply Job! Apply for this job