**Experienced Pharmacy Customer Service Associate – Remote Data Entry Position at arenaflex**

**Job Summary:** arenaflex is seeking a highly skilled and customer-focused Pharmacy Customer Service Associate to join our remote team. As a key member of our team, you will be responsible for providing exceptional customer service, processing transactions, and maintaining accurate records. If you have a passion for delivering outstanding customer experiences and possess excellent communication skills, we encourage you to apply for this exciting opportunity. **About arenaflex:** arenaflex is a leading healthcare company dedicated to providing innovative solutions and exceptional customer service. Our mission is to improve the lives of our customers by delivering high-quality products and services. We are committed to creating a positive and inclusive work environment that fosters growth, learning, and teamwork. **Key Responsibilities:** * Provide exceptional customer service by greeting clients, answering questions, and resolving issues in a timely and professional manner * Process transactions on assigned sales register, collect cash, and disperse change as required * Register client purchases, voids, returns, delays, discounts, and trades as necessary * Take clients to the OTC walkway to assist with finding items * Maintain counters and retirements clean and well-organized, take stock, and keep records * Check in and cost stock as required or as directed by senior supervisor or shift leader * Perform tasks assigned by Pharmacy Director, Staff Pharmacist, and Senior Supervisor, including using pharmacy systems to enter patient and medication data, ensuring data is accurate, filling prescriptions by retrieving, counting, and pouring medication, confirming medication is correct, and checking for potential interactions * Report, immediately, prescription errors to pharmacist on duty and adhere to Company policies and procedures regarding pharmacy errors and the Quality Improvement Program * Audit and follow the Walgreen Co. Pharmacy Governance guidelines * Strictly adhere to the Walgreen Co. policy regarding Honest Intentions Dispensing during all relevant prescription dispensing activities * Handle calls that do not require individual attention of the pharmacist, including those to doctors * Process (revised and resubmit) manual cases for external program prescription services in a timely and efficient manner, and perform other administrative tasks as assigned by the Pharmacy Director * Assist and support Pharmacy Division on stock management activities, such as ordering, unloading, checking, and storing shipments of medications * Maintain knowledge of Company resource security methods, and record claims for distribution center overages (stock received, but not charged), deficiencies (stock charged, but not received), order errors, or damaged products, including Rx medications * Ensure compliance with state and local regulations regarding controlled substances (e.g., cocktails and tobacco products) * Build and maintain displays, including promotional, seasonal, and special designs, and finish resets and corrections as directed * Assist with division of food items (e.g., raw foods from pre-cooked) and product placement as determined by strategies/methods (e.g., raw and frozen meats on base retirements) * For consumable items, aid stock rotation, involving the first-in, first-out technique and restock outs * Have working knowledge of store systems and store equipment * Provide customer service in the photo area, including digital identification photo service, banner print, and creative machine, and the sale of special photo items * Take on web pick-up responsibilities (screens orders in Picture Care, handles requests (pick items), and delivers requests to clients as they arrive at the store) * Assist with external and internal maintenance by ensuring a clean, neat, and well-organized store condition and appearance * Adhere to all company policies and procedures; maintain respectful relationships with colleagues * Complete special tasks and other assignments as directed **Essential Qualifications:** * Bachelor's degree * Strong communication and interpersonal skills * Ability to work in a fast-paced environment and adapt to changing situations * Basic computer skills and knowledge of store systems * Ability to work a flexible schedule, including nights and weekend hours * Strong attention to detail and accuracy * Ability to lift up to 25 pounds and stand for long periods **Preferred Qualifications:** * Six months of experience in a retail environment * Previous work experience with arenaflex * Strong numerical skills to accurately fill prescriptions, including counting, measuring, and weighing medications * Familiarity with store stock control * PTCB certification **Skills and Competencies:** * Excellent communication and interpersonal skills * Strong problem-solving and analytical skills * Ability to work in a team environment and adapt to changing situations * Basic computer skills and knowledge of store systems * Strong attention to detail and accuracy * Ability to lift up to 25 pounds and stand for long periods **Career Growth Opportunities and Learning Benefits:** * arenaflex offers a comprehensive training program to help you develop your skills and knowledge * Opportunities for career advancement and professional growth * Access to ongoing training and development programs to stay up-to-date with the latest industry trends and best practices * Collaborative and supportive work environment that fosters learning and growth **Work Environment and Company Culture:** * arenaflex is committed to creating a positive and inclusive work environment that fosters growth, learning, and teamwork * Collaborative and supportive work environment that encourages open communication and feedback * Opportunities for professional growth and development * Competitive compensation and benefits package **Compensation, Perks, and Benefits:** * Competitive hourly rate of $25/hour * Comprehensive benefits package, including medical, dental, and vision insurance * 401(k) retirement plan with company match * Paid time off and holidays * Opportunities for professional growth and development **How to Apply:** If you are a motivated and customer-focused individual with a passion for delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and cover letter, to [insert contact information]. We look forward to hearing from you! Apply for this job