**Experienced Pre-Licensed Customer Service Representative – Remote Career Opportunity at arenaflex**

**Unlock Your Potential and Launch a Rewarding Career in Insurance** Are you a motivated and customer-focused individual seeking a challenging and rewarding career in the insurance industry? Look no further than arenaflex, a global leader in digital business services. As a Pre-Licensed Customer Service Representative, you will play a vital role in delivering exceptional customer experiences and helping individuals achieve their goals in obtaining their insurance licenses. **About arenaflex** arenaflex is a pioneering digital business services company that empowers the world's top brands to streamline their operations and drive meaningful growth. With a global presence and a team of over 410,000 passionate and inspired individuals, we are committed to making a positive impact on our communities, clients, and the environment. Our mission is to provide a supportive and inclusive work environment where our employees can thrive and reach their full potential. **Why arenaflex?** At arenaflex, we believe that investing in our employees' futures is essential to our success. That's why we offer a comprehensive training program to help you prepare for the State Insurance Exam. Our 5-day paid training program provides you with the tools, resources, and support you need to succeed. Plus, you'll receive competitive wages, full benefits, paid time off, and access to employee wellness and engagement programs. **Benefits of Working with arenaflex** * **Paid Training**: Get paid to study and prepare for the State Insurance Exam * **Competitive Wages**: Earn a competitive salary for your hard work and dedication * **Full Benefits**: Enjoy comprehensive benefits, including medical, dental, vision, 401k, and more * **Paid Time Off**: Take time off to relax, recharge, and pursue your passions * **Employee Wellness and Engagement Programs**: Stay healthy, happy, and engaged with our employee wellness and engagement programs **Your Role as a Pre-Licensed Customer Service Representative** As a Pre-Licensed Customer Service Representative, you will be the eyes and ears of our team, fielding customer inquiries and finding innovative ways to respond. You will work in a collaborative and engaging environment, interacting with people from all walks of life and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go. **Responsibilities** * **Resolve Complex Consumer Issues**: Use excellent decision-making skills and innovation to resolve complex consumer issues and advise first-level representatives on high-level issues * **Assist Policy Holders**: Assist policy holders with billing questions and concerns, provide support with policy changes, and make recommendations as necessary * **Support Policy Holders' Needs**: Provide recommendations and adjust as necessary to support policy holders' needs **Qualifications** We're looking for fearless individuals who are inspired to deliver only the best in all that they do. To be successful in this role, you will need: * **6 Months Customer Service Experience**: Minimum 6 months of customer service experience * **Age Requirement**: Be at least 18 years old * **Typing Speed**: Ability to type 25 words per minute * **Education**: High School Graduate or GED * **Computer Skills**: Comfort with desktop computer systems and ability to use Windows operating systems * **Communication Skills**: Proven oral and written communication skills * **Problem-Solving Skills**: Logical problem-solving skills * **Availability**: Availability to work various shifts * **Internet Connection Requirements**: Minimum subscribed download rate of 12.0 Mbps, minimum subscribed upload rate of 3.0 Mbps, and proof of internet speed required **Work from Home Requirements** To work from home, you will need: * **Clean and Quiet Workspace**: A clean and quiet workspace * **Internet Connection**: A reliable internet connection with no packet loss and ping under 50ms **Join the arenaflex Team** At arenaflex, we believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. **Equal Opportunity Employer** arenaflex is an Equal Opportunity Employer, committed to providing a diverse and inclusive work environment. **Apply Now** Ready to unlock your potential and launch a rewarding career in insurance? Apply now to become a Pre-Licensed Customer Service Representative at arenaflex. Apply for this job