**Experienced Pre-Licensed Customer Service Representative – Remote Career Opportunity at arenaflex**

**Unlock Your Potential and Launch a Rewarding Career in Insurance** Are you a motivated and customer-focused individual looking for a challenging and rewarding career opportunity? Do you want to work for a global company that values its employees and provides opportunities for growth and development? Look no further than arenaflex, a leading digital business services company that delivers innovative solutions to help the world's best brands succeed. **About arenaflex** arenaflex is a global company with a presence in over 50 states and territories, employing more than 500,000 people who speak over 300 languages. Our mission is to make people's lives simpler, faster, and safer by providing exceptional customer service and support. We believe in investing in our employees' futures and providing them with the tools and training they need to succeed. **Become a Licensed Insurance Agent with arenaflex** We're excited to offer a unique opportunity for individuals to become licensed insurance agents through our 5-day paid training program. This program is designed to help you prepare for the State Insurance Exam and obtain your license in the state where you reside. Our training program includes: * A dedicated trainer to guide you through the process * Comprehensive study materials to help you prepare for the exam * Coverage of the exam fee and scheduling of your state exam * Support to help you obtain your license in the state where you reside **Benefits of Working with arenaflex** As a Pre-Licensed Customer Service Representative at arenaflex, you can expect a range of benefits, including: * **Paid Training**: We invest in your future by providing a 5-day paid training program to help you prepare for the State Insurance Exam. * **Competitive Wages**: You'll receive a competitive salary for your work. * **Full Benefits**: We offer a comprehensive benefits package, including medical, dental, vision, 401k, and more. * **Paid Time Off**: You'll have access to paid time off to relax and recharge. * **Employee Wellness and Engagement Programs**: We're committed to supporting your physical and mental well-being through a range of programs and initiatives. **Responsibilities** As a Pre-Licensed Customer Service Representative at arenaflex, you'll be responsible for: * **Resolving Complex Consumer Issues**: You'll use your excellent decision-making skills and innovation to resolve complex consumer issues and advise first-level representatives on high-level issues. * **Assisting Policy Holders**: You'll assist policy holders with billing questions and concerns, provide support with policy changes, and make recommendations to meet their needs. * **Providing Exceptional Customer Service**: You'll work in a fast-paced environment to provide exceptional customer service and support to policy holders. **Qualifications** We're looking for fearless individuals who are inspired to deliver only the best in all that they do. To be considered for this role, you'll need: * **6 Months Customer Service Experience**: You'll have a minimum of 6 months' experience in customer service, preferably in a call center environment. * **Over 18 Years of Age**: You'll be at least 18 years old. * **Ability to Type 25 WPM**: You'll have the ability to type 25 words per minute. * **High School Graduate or GED**: You'll have a high school diploma or equivalent. * **Comfort with Desktop Computer System**: You'll be comfortable using a desktop computer system. * **Proven Oral and Written Communication Skills**: You'll have excellent communication skills, both written and verbal. * **6 Months Call Center Experience, Preferred**: While not required, experience in a call center environment is preferred. * **Logical Problem-Solving Skills**: You'll have the ability to think critically and solve problems logically. * **Availability to Work Various Shifts**: You'll be available to work various shifts, including evenings and weekends. * **Ability to Use Windows Operating Systems**: You'll have the ability to use Windows operating systems. * **Organization and Work Prioritization Skills**: You'll have excellent organizational and work prioritization skills. **Work from Home Requirements** To work from home, you'll need: * **Internet Connection Requirements**: A minimum subscribed download rate of 12.0 Mbps and a minimum subscribed upload rate of 3.0 Mbps. * **ISP with No Packet Loss and Ping Under 50ms**: Your internet service provider (ISP) must have no packet loss and a ping under 50ms. * **Proof of Internet Speed Required**: You'll need to provide proof of your internet speed. * **Clean and Quiet Workspace**: You'll need a clean and quiet workspace to work from home. **Be One of Our People** At arenaflex, we're committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. We believe that when employees are happy and healthy, they're more productive, creative, and engaged. We're committed to providing a workplace that's conducive to happiness and a healthy work-life balance. **Equal Opportunity Employer** arenaflex is an equal opportunity employer, committed to diversity and inclusion in the workplace. **Apply Now** If you're a motivated and customer-focused individual looking for a challenging and rewarding career opportunity, apply now to become a Pre-Licensed Customer Service Representative at arenaflex. Apply for this job