Experienced Remote Billing Specialist – Corporate Accounting and Customer Service Expert

Introduction to ResMed and Our Mission At ResMed, we are dedicated to changing lives with every breath. As a global leader in connected healthcare solutions, our mission is to improve the lives of millions of people worldwide by providing innovative products, services, and solutions that help treat and manage sleep apnea, chronic obstructive pulmonary disease (COPD), and other chronic diseases. Our Finance team plays a vital role in achieving this mission by providing trusted and collaborative support to all our businesses and functional teams, bringing business acumen, financial expertise, and insights to aid decision-making and deliver value to our stakeholders. Job Overview: Billing Specialist (REMOTE) We are seeking an experienced and skilled Billing Specialist to join our Finance team in a fully remote capacity. As a Billing Specialist, you will play a crucial role in the overall success of our team and company, handling a variety of general accounting responsibilities, including timely invoicing, reporting revenue, and maintaining billing contracts. This is a corporate billing role, not a medical billing and coding position. If you have a strong passion for accounting, excellent customer service skills, and a collaborative mindset, we encourage you to apply for this exciting opportunity. Key Responsibilities: Handle general accounting responsibilities, including timely invoicing of fees per contract terms and reporting revenue per GAAP/companies policies Create and update recurring billing contracts in the accounting system Set up and maintain billing orders and update CRM/Data tracking system in conjunction with Accounting System Assist Billing Staff accountants with the monthly close process Complete data entry for various accounting processes as required Provide professional interaction and responses to all levels of customers and colleagues Assist with providing supporting documentation for the annual financial statement audit Contribute ideas for improving the efficiency of accounting processes Perform other general accounting duties and/or special projects as needed Provide backup for Accounting & Administration team members Be flexible and willing to allocate additional time during peak times (audit, month end, fiscal year end, etc.) Essential Qualifications and Experience: Bachelor's degree in Accounting preferred, or Associate's degree in Accounting for qualified candidates 2+ years of accounting experience showing progression of accounting responsibilities Understanding of the principles of accounting, along with common accounting standards and office procedures Excellent Customer Service skills through both written and verbal formats Self-starter who is willing to accept responsibility and ownership for their function on the team Comfortable asking questions, including the desire to understand and ask "why?" Ability to tactfully and directly work through detailed issues at an individual and team level Sufficient reasoning ability to collect data, define problems, establish facts, and draw valid conclusions in a fast-paced environment Attention to detail with excellent organizational skills Ability to prioritize multiple tasks and workload effectively and utilize excellent time management skills Intermediate computer skills, including MS Word, Excel, and accounting software packages (NetSuite, SalesForce, HighRadius) Preferred Qualifications and Skills: Experience with corporate billing and accounting processes Knowledge of GAAP and financial reporting requirements Strong analytical and problem-solving skills Excellent communication and interpersonal skills Ability to work in a fast-paced environment and meet deadlines Willingness to advance and take on additional responsibilities Career Growth Opportunities and Learning Benefits At ResMed, we are committed to helping our employees grow personally and professionally. As a Billing Specialist, you will have the opportunity to develop your skills and expertise in accounting and customer service, and take on additional responsibilities as you progress in your career. We offer a range of training and development programs, including on-the-job training, mentorship, and formal education assistance. Our goal is to help you achieve your career goals and advance in your career. Work Environment and Company Culture At ResMed, we pride ourselves on our diverse and inclusive culture, which encourages individual expression and innovation. We believe in creating a workplace that is challenging, supportive, and inspiring, where our employees can thrive and grow. Our remote work arrangement offers flexibility and work-life balance, allowing you to work from anywhere in the USA. We also offer a range of benefits, including comprehensive medical, vision, dental, and life insurance, as well as a 401(k) plan, Employee Stock Purchase Plan, and tuition assistance. Compensation, Perks, and Benefits We offer a competitive salary range of $21.55 - $25.86 per hour, depending on experience and qualifications. Our benefits package includes: Comprehensive medical, vision, dental, and life insurance 401(k) plan and Employee Stock Purchase Plan Tuition assistance and education reimbursement Flexible Spending Account (FSA) and Health Savings Account (HSA) Commuter benefits and employee assistance program 15 days Paid Time Off (PTO) in the first year, plus 11 paid holidays and 3 floating days Eligibility for annual cash bonus payment and stock equity based on performance Conclusion If you are a motivated and experienced accounting professional looking for a new challenge, we encourage you to apply for this exciting opportunity. As a Billing Specialist at ResMed, you will have the opportunity to work with a talented team of professionals, develop your skills and expertise, and contribute to the success of our company. Don't miss out on this chance to join a dynamic and growing organization that is changing lives with every breath. Apply now and take the first step towards a rewarding and challenging career with ResMed! Apply for this job