Experienced Remote Customer Service and Sales Representative for Home Refinancing and Real Estate Services at arenaflex

Introduction to arenaflex arenaflex is a dynamic and innovative company that thrives on connecting people and fostering success. We pride ourselves on our ability to align with our clients' goals, delight their customers with exceptional experiences, and reward our employees with a fun, family-oriented work environment. As a leader in the industry, we are committed to excellence and dedicated to making a positive impact on the lives of our customers and employees. Our mission is to provide extraordinary experiences to our customers, and we are looking for talented and driven individuals to join our team as a Remote Customer Service and Sales Representative. Job Overview In this exciting role, you will be working remotely as an inbound/outbound sales associate, assisting customers with reaching mortgage brokers for home refinancing or buying/selling of homes, and providing support with payments or changes on accounts. As a key member of our team, you will be responsible for delivering exceptional customer experiences, promoting and selling our products and services, and overcoming customer reluctance when applicable. If you are a highly motivated and results-driven individual with a passion for sales and customer service, we encourage you to apply for this fantastic opportunity. Key Responsibilities Provide extraordinary experiences to existing customers through exceptional communication and problem-solving skills Effectively promote and sell products and services to meet and exceed self-set sales goals Overcome customer reluctance and objections through persuasive communication and negotiation skills Read and communicate well in English, both verbally and in writing Type and navigate computer systems while holding conversations with customers Sit for long periods of time and work in a fast-paced, high-volume call center environment Navigate multiple computer systems and software applications with ease Meet and exceed sales goals and performance metrics Essential Qualifications To be successful in this role, you will need to possess a high level of professionalism, honesty, and drive, with a passion to excel in sales and customer service. You will also require excellent communication, problem-solving, time management, organization, and multi-tasking abilities. Additionally, you must be comfortable working on the phone with customers in a high-volume call center environment and be able to listen to customer challenges and issues, provide assistance towards a potential resolution, and drive overall sales. Preferred Qualifications While not essential, preferred qualifications for this role include previous experience in sales, customer service, or a related field, as well as a strong understanding of the real estate and mortgage industry. You will also need to have a strong work ethic, be self-motivated, and be able to work independently in a remote environment. Technical Requirements To work remotely for arenaflex, you will need to meet the following technical requirements: Hardwired internet connection (no WiFi) Agent-provided equipment (computer, headset, etc.) Computer manufacture date no later than 5 years from today Windows 10+ operating system 25GB+ available disk space 2.4GHz+ quad-core processor 8GB+ RAM Dual 19"+ monitors (preferred) Internet speed: 10Mbps download / 5Mbps upload minimum USB computer headset with mute button (cannot be wireless) Mouse, keyboard, and desk/chair Secure room with no outside sound and monitor screens not visible from outside window Career Growth Opportunities and Learning Benefits At arenaflex, we are committed to the growth and development of our employees. As a Remote Customer Service and Sales Representative, you will have access to ongoing training and development opportunities, as well as career advancement possibilities within the company. You will also be part of a fun and dynamic team that is passionate about delivering exceptional customer experiences and driving sales growth. Work Environment and Company Culture arenaflex is a company that values connection, community, and success. We pride ourselves on our fun, family-oriented work environment that fosters collaboration, creativity, and growth. As a remote employee, you will be part of a virtual team that is connected through technology and shared goals. We believe in rewarding and motivating our employees, and we offer a range of perks and benefits to support your well-being and success. Compensation, Perks, and Benefits As a Remote Customer Service and Sales Representative at arenaflex, you can expect a competitive hourly rate of $12.50 per hour, as well as a range of perks and benefits, including: AUTOMATIC raises every 6 months WEEKLY pay 100% work from home Huge advancement opportunities Monthly awards programs Ongoing referral bonus incentives Fun work environment Dental insurance Health insurance Paid time off Professional development assistance Referral program Vision insurance Conclusion If you are a motivated and results-driven individual with a passion for sales and customer service, we encourage you to apply for this exciting opportunity to join the arenaflex team as a Remote Customer Service and Sales Representative. With a competitive hourly rate, comprehensive benefits package, and opportunities for career growth and development, this is a role that offers a rewarding and challenging career path. Don't miss out on this fantastic opportunity to join a dynamic and innovative company that values connection, community, and success. Apply now to take the first step towards an exciting and fulfilling career with arenaflex! Apply for this job