Experienced Remote Customer Service Specialist – Freelance Voice and Non-Voice Opportunities with Flexible Scheduling

Welcome to blithequark: Empowering Freelance Careers in Customer Service At blithequark, we're revolutionizing the way businesses connect with talented freelancers and remote workers worldwide. As a pioneer in the freelance marketplace, we believe that freelancing is the future of business, and we're committed to building the best community for freelancers possible. Our mission is to provide a platform where freelancers can thrive, grow, and succeed in their careers. If you're passionate about delivering exceptional customer service and are looking for a flexible, freelance opportunity, we invite you to join our community of talented professionals. About Freelancing as a Customer Service Specialist with blithequark As a freelance Customer Service Specialist with blithequark, you'll enjoy a range of benefits that will take your career to the next level. These include: Daily virtual assistant job opportunities that match your skills and expertise The freedom to set your own hourly freelance rates or work on fixed-rate projects, giving you control over your earnings The flexibility to set your own work-from-home schedule, allowing you to balance your work and personal life The opportunity to work and earn as much as you want, with no limits on your potential 24/7 support from our dedicated team, ensuring you have the help you need to succeed Access to webinars, resources, and a Slack workspace designed to help you build your freelance business and stay up-to-date with industry trends A collaborative community of freelancers and a supportive internal team who are committed to helping you achieve your goals Remote Customer Service Specialist Requirements To succeed as a freelance Customer Service Specialist with blithequark, you'll need: Prior experience as a customer service representative, with a proven track record of delivering exceptional service Experience using word-processing software and tools, such as G-Suite, to efficiently manage your work Familiarity with CRM tools like Salesforce, to help you manage customer interactions and relationships Experience using VOIP technology, to provide seamless communication with clients and customers High-level organizational skills, to prioritize tasks and manage your time effectively Top-tier communication and collaboration skills, to work effectively with clients, customers, and our internal team A strong internet connection, to ensure reliable and efficient communication Excellent English communication skills, both verbal and written, to provide clear and concise support to customers Essential Qualifications and Skills In addition to the requirements listed above, we're looking for candidates who possess: A strong passion for delivering exceptional customer service and support Excellent problem-solving skills, to resolve customer issues efficiently and effectively The ability to work independently, with minimal supervision, and as part of a remote team Strong technical skills, including proficiency in software applications and tools Excellent time management and organizational skills, to prioritize tasks and manage your time effectively A positive and professional attitude, with a commitment to providing exceptional service and support Preferred Qualifications and Skills While not essential, the following qualifications and skills are preferred: Experience working in a freelance or remote environment, with a proven track record of success Familiarity with additional software applications and tools, such as project management software or customer service platforms Certifications or training in customer service, such as CSS or CSE, to demonstrate your expertise and commitment to the field Experience working in a fast-paced, dynamic environment, with a proven ability to adapt to changing circumstances A strong understanding of business operations and processes, to provide informed and effective support to customers Career Growth Opportunities and Learning Benefits At blithequark, we're committed to helping our freelancers grow and succeed in their careers. As a freelance Customer Service Specialist, you'll have access to: Ongoing training and development opportunities, to help you build your skills and expertise Regular feedback and coaching, to help you improve your performance and achieve your goals A supportive community of freelancers, to connect with, learn from, and share best practices Opportunities to work on a variety of projects and with different clients, to broaden your experience and build your portfolio A dedicated internal team, committed to helping you succeed and providing the support you need to thrive Work Environment and Company Culture At blithequark, we're proud of our dynamic and supportive work environment, which is designed to help our freelancers thrive. As a remote team, we're committed to: Providing a collaborative and inclusive community, where everyone feels valued and supported Fostering a culture of openness, transparency, and communication, to ensure everyone is informed and engaged Encouraging innovation, creativity, and experimentation, to drive growth and success Recognizing and rewarding outstanding performance, to motivate and inspire our team members Supporting work-life balance, to ensure our freelancers can maintain their physical and mental well-being Compensation, Perks, and Benefits As a freelance Customer Service Specialist with blithequark, you'll enjoy a range of benefits, including: Competitive hourly rates or fixed-rate projects, to ensure you're fairly compensated for your work Flexible scheduling, to allow you to balance your work and personal life Opportunities for career growth and development, to help you achieve your long-term goals Access to a range of tools and resources, to support your work and help you succeed A supportive community of freelancers, to connect with, learn from, and share best practices Conclusion If you're a motivated and experienced customer service professional, looking for a flexible and rewarding freelance opportunity, we invite you to join our team at blithequark. As a freelance Customer Service Specialist, you'll have the chance to work with a variety of clients, build your skills and expertise, and achieve your career goals. With our supportive community, ongoing training and development opportunities, and competitive compensation, you'll be empowered to succeed and thrive in your career. Apply now to take the first step towards an exciting and rewarding freelance career with blithequark! Apply for this job