Experienced Remote Data Entry Specialist – Utilizing Analytical Skills for Exceptional Customer Service at arenaflex
Introduction to arenaflex and the Industry arenaflex is a leading organization dedicated to providing exceptional service to its customers. As a reputable company, we strive to create a work environment that is both flexible and supportive, allowing our employees to thrive in their roles. The data entry field is a crucial aspect of our operations, requiring diligent and detail-oriented individuals who can contribute to our mission from the comfort of their own homes. With the rise of remote work, arenaflex is at the forefront of this shift, offering stability and growth opportunities to our team members. Job Overview We are seeking experienced and analytical individuals to join our team as Remote Data Entry Specialists. This role offers the unique opportunity to work on various projects and tasks associated with Prior Authorizations (PAs), collaborating with cross-functional teams to discover the root cause of override issues. As a key member of our team, you will be responsible for working on branch projects and PA sports, delivering high-quality results in a timely manner. Your progressive and collaborative approach will be essential in driving success in this role. Key Responsibilities Gain knowledge of RxClaim and participate in enterprise requirement determinations, checking out and documentation for Clinical Adjudication tasks Collaborate with teams to discover the root reason for override issues and implement progressive enhancements into all elements of the CAPAS operations Support the implementation of patron PA documents during the Clinical overview part of the member statistics transition process Work on branch projects and PA sports, delivering high-quality results in a timely manner Support CAPAS carrier catalog offerings and incorporate progressive enhancements into all elements of the CAPAS operations Qualifications and Skills To succeed in this role, you will need to possess strong analytical capabilities, with 1-2 years of experience working with large data sets for projects or trending/possibility identification. Preferred qualifications include experience with RxClaim, particularly adjudication associated with PA overrides, as well as advanced skills in Microsoft Office Suite. The ability to run queries in RxClaim or Data Warehouse is also desirable. Essential Qualifications 1-2 years of analytical capabilities running with massive data sets for projects or trending/possibility identification Strong, effective attitude and self-motivation Superb verbal communication and organizational capabilities – must be able to articulate complex/technical ideas to non-technical/lay users Preferred Qualifications RxClaim experience (in particular adjudication associated with PA overrides) Advanced skill in Microsoft Office Suite Ability to run queries in RxClaim or Data Warehouse Experience using MS Access database Career Growth Opportunities and Learning Benefits At arenaflex, we are committed to the growth and development of our employees. As a Remote Data Entry Specialist, you will have access to various career growth opportunities, including cross-training and education programs. Our Colleague Education Program and Partnerships are designed to help you enhance your skills and knowledge, preparing you for future roles within the company. With tuition assistance and reimbursement, you can pursue further education and certifications, taking your career to the next level. Work Environment and Company Culture arenaflex is dedicated to creating a positive and supportive work environment, where employees can thrive and grow. Our company culture values collaboration, accountability, and innovation, and we strive to create a workplace that is inclusive and respectful. As a remote employee, you will be part of a dynamic team that is passionate about delivering exceptional customer service and driving success in the industry. Compensation, Perks, and Benefits As a valued member of our team, you will be eligible for a range of benefits, including medical and prescription coverage, dental and vision insurance, and supplemental health plans. Our employees also enjoy paid time off, tuition assistance, and reimbursement, as well as a 401(k) savings plan with a company match. With our Employee Stock Purchase Plan, you can invest in your future and share in the company's success. Additionally, our Thrive wellness platform is designed to help you reduce stress, sharpen your focus, and enhance your overall well-being. Conclusion If you are a motivated and analytical individual with a passion for delivering exceptional customer service, we encourage you to apply for the Remote Data Entry Specialist role at arenaflex. With its flexible work arrangement, competitive compensation, and comprehensive benefits package, this role offers a unique opportunity to grow and develop your career in a supportive and dynamic environment. Join our team and become part of a company that values innovation, collaboration, and accountability. Apply now and take the first step towards a rewarding and challenging career at arenaflex. Apply for this job