Experienced Remote Property and Casualty Licensed Insurance Agent - Customer Service Representative for Blithequark

Welcome to Blithequark: Where Passion Meets Innovation At blithequark, we're driven by a passion for excellence and a commitment to delivering exceptional customer experiences. As a global leader in business process management, we're dedicated to empowering our clients to outperform in their respective industries. Our mission is built on a foundation of deep domain expertise, partnership approach, and a global delivery network. We're now seeking an experienced Remote Property and Casualty Licensed Insurance Agent - Customer Service Representative to join our dynamic team. About the Role As a Remote P&C Licensed Insurance Agent - Customer Service Representative at blithequark, you will be responsible for handling customer and agent inquiries, addressing various types of property and casualty policies and billing inquiries in an efficient, professional, and accurate manner. Your primary objective will be to provide exceptional customer service, resolve service concerns, document customer requests, and complete changes to policies that require a license. You will be the face of our organization, interacting with clients, answering inquiries, and addressing concerns in a timely and professional manner. Key Responsibilities: Provide exceptional customer service to clients, answering inquiries and addressing concerns via inbound/outbound communication Market insurance products to potential customers through various channels, conducting thorough assessments of clients' insurance needs and recommending suitable coverage options Resolve service concerns, document customer requests, and complete changes to policies that require a license Maintain multiple customer communications at the same time, utilizing excellent computer skills, including typing proficiency and multi-tasking between online applications Utilize working knowledge of Microsoft products (Outlook, Excel, folders) and property and casualty policies and related processes and procedures Requirements and Qualifications To be successful in this role, you will need to possess a unique blend of skills, experience, and personal qualities. The essential requirements include: 1+ years of customer service experience, preferably in the insurance industry A valid Property and Casualty insurance license Excellent communication skills (both written and verbal) Proficient in using computer systems and software applications Strong knowledge of insurance products and industry practices Proven experience in customer service or sales roles Preferred qualifications include: Previous experience working in a call center or remote environment Familiarity with Microsoft products and property and casualty policies Ability to work flexible hours, including weekends and holidays What We Offer At blithequark, we're committed to providing our employees with a comprehensive benefits package, including: Competitive salary, reflecting your skills and experience 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Work from home opportunities Bonus opportunities We also offer a range of perks and benefits, including flexible scheduling, split-offs, 10-hour vs 8-hour shifts, and lunch and break schedules. Our goal is to provide a work environment that is supportive, inclusive, and empowering, allowing you to thrive and grow in your career. Career Growth and Development At blithequark, we're dedicated to helping our employees grow and develop in their careers. We offer a range of training and development programs, including a 7-week training program for new hires. Our training programs are designed to equip you with the skills and knowledge you need to succeed in your role and advance in your career. We also offer regular performance reviews, feedback, and coaching to help you achieve your goals and aspirations. Company Culture and Values At blithequark, we're guided by a set of core values that shape our culture and behavior. Our values include: Client First: We put our clients at the heart of everything we do Integrity: We operate with honesty, transparency, and integrity Respect: We treat our employees, clients, and partners with respect and dignity Collaboration: We work together as a team to achieve our goals Learning: We're committed to continuous learning and improvement Excellence: We strive for excellence in everything we do Our culture is built on a foundation of inclusivity, diversity, and empowerment. We believe in creating a work environment that is supportive, flexible, and fun, where our employees can thrive and grow in their careers. How to Apply If you're a motivated and customer-focused individual with a passion for insurance and customer service, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, outlining your experience, skills, and qualifications. We can't wait to hear from you and explore how you can contribute to our dynamic team at blithequark. Join Our Team Today! Don't miss out on this opportunity to join a global leader in business process management. Apply now and take the first step towards a rewarding and challenging career with blithequark. We look forward to welcoming you to our team! Apply for this job