Experienced Remote Sales Chat Representative – Shipping Container Sales and Customer Engagement Specialist

Welcome to arenaflex: Revolutionizing the Shipping Container Industry arenaflex is a pioneering retail company that specializes in supplying and delivering high-quality secondhand shipping containers across the United States. We have established strong partnerships with leading shipping lines and shipping container manufacturers, enabling us to offer a wide range of containers for various purposes. From on-site storage and container homes to pop-up shops, portable offices, emergency shelters, and garden sheds, our containers have been repurposed to meet the diverse needs of our customers. At arenaflex, we are committed to providing exceptional quality shipping containers at affordable prices, making us the go-to destination for individuals and businesses seeking reliable and cost-effective storage solutions. Job Overview: Remote Sales Chat Representative We are seeking a highly motivated and results-driven Remote Sales Chat Representative to join our dynamic team. As a key member of our sales team, you will be responsible for advertising and selling shipping containers to customers using our proprietary software. Your primary objective will be to engage with customers via chat, address their queries, and encourage them to place orders. You will have the opportunity to close sales directly on the chat platform and send invoices using our company's system. This is a fully remote position, offering you the flexibility to work from anywhere with a strong internet connection and a phone or laptop. Key Responsibilities: Utilize our software to advertise and sell shipping containers to customers, highlighting the benefits and features of our products Engage with customers via chat, responding to their inquiries, and providing personalized support to address their needs and concerns Encourage customers to place orders, and close sales directly on the chat platform Send invoices to customers using our company's system, ensuring a seamless and efficient sales process Collaborate with our sales managers, who will follow up with customers via phone calls to ensure a high level of customer satisfaction Participate in daily training sessions, and engage with our Q&A group and mentors to continuously improve your sales skills and knowledge Essential Qualifications: High school diploma or equivalent required; degree in sales, marketing, or a related field preferred Proven sales experience, preferably in a remote or chat-based environment Excellent communication and interpersonal skills, with the ability to build rapport with customers and colleagues Strong problem-solving and negotiation skills, with a customer-centric approach Ability to work independently in a remote setting, with minimal supervision Strong internet connection and access to a phone or laptop Preferred Qualifications: Experience in the shipping container industry or a related field Knowledge of sales software and CRM systems Certification in sales or a related field, such as HubSpot or Salesforce Fluency in multiple languages, with the ability to communicate with diverse customer base Previous experience working in a fast-paced, dynamic environment with a strong focus on customer satisfaction Skills and Competencies: Communication skills: ability to clearly and effectively communicate with customers and colleagues via chat, phone, and email Sales skills: ability to persuasively promote our products, address customer objections, and close sales Technical skills: proficiency in using sales software, CRM systems, and other digital tools Problem-solving skills: ability to analyze customer issues, and provide effective solutions Time management skills: ability to prioritize tasks, manage time effectively, and meet sales targets Career Growth Opportunities and Learning Benefits At arenaflex, we are committed to the growth and development of our employees. As a Remote Sales Chat Representative, you will have access to daily training sessions, mentorship programs, and ongoing support to help you achieve your sales goals. You will also have opportunities to advance your career, take on new challenges, and contribute to the success of our company. Our dynamic and fast-paced environment will provide you with the ideal platform to develop your skills, expand your knowledge, and achieve your professional objectives. Work Environment and Company Culture arenaflex is a remote-friendly company that values flexibility, work-life balance, and employee well-being. Our company culture is built on the principles of teamwork, innovation, and customer satisfaction. We believe in fostering a positive and inclusive work environment, where employees feel valued, supported, and empowered to succeed. As a member of our team, you will be part of a collaborative and dynamic community that is passionate about delivering exceptional customer experiences and driving business growth. Compensation, Perks, and Benefits arenaflex offers a competitive compensation package, including a base salary, commissions, and incentives. You will also have access to a range of perks and benefits, such as flexible working hours, remote work options, and ongoing training and development opportunities. Our company is committed to recognizing and rewarding outstanding performance, and we offer a range of programs to support the well-being and success of our employees. Conclusion If you are a motivated and results-driven sales professional looking for a new challenge, we encourage you to apply for the Remote Sales Chat Representative position at arenaflex. With our innovative approach to sales, commitment to customer satisfaction, and dedication to employee growth and development, we offer a unique and rewarding work environment that will help you achieve your professional goals. Join our team today, and become part of a dynamic and fast-paced industry that is revolutionizing the way we think about shipping containers. Apply now, and take the first step towards an exciting and fulfilling career with arenaflex. Apply for this job