Experienced Remote Voice Data Entry Agent for Healthcare Data Enrichment and Customer Service

Introduction to arenaflex and the Industry arenaflex is a leading provider of data enrichment services, dedicated to enhancing the accuracy and quality of data for various industries, including the healthcare sector. As a remote voice data entry agent, you will be part of our esteemed Data Enrichment team, playing a critical role in ensuring the delivery of high-quality data to our prominent healthcare clients. This fully remote position offers the flexibility to work from home, providing a unique opportunity to make a tangible impact in the healthcare sector while enjoying the benefits of a remote work setup. Job Overview As a Remote Voice Data Entry Agent at arenaflex, you will be responsible for participating in both voice and non-voice processes, managing inbound and outbound calls, validating information, and executing enrichment tasks as outlined by client training. Your role will involve conducting data entry tasks, verifying vendor resources, checking board certifications, and following up with various state boards for status updates. You will be expected to achieve timely and quality execution of all assigned tasks, while being prepared to undertake additional duties as required. Key Responsibilities Participate in both voice and non-voice processes as necessary, ensuring effective communication and data accuracy. Professionally manage inbound and outbound calls, responding to customer inquiries and resolving issues in a timely and professional manner. Validate information supplied by third-party sources using online databases, ensuring data accuracy and quality. Execute and complete Enrichment Tasks as outlined by client training, meeting deadlines and quality standards. Conduct data entry tasks, verify vendor resources, check board certifications, and follow up with various state boards for status updates, ensuring data accuracy and completeness. Achieve timely and quality execution of all assigned tasks, meeting productivity and quality standards. Be prepared to undertake additional duties as required, demonstrating flexibility and adaptability in a fast-paced remote work environment. Essential Qualifications Previous experience in outbound/inbound call centers, inside sales, or related customer service roles is advantageous, demonstrating strong communication and customer service skills. Availability to commit to 40 hours per week, with the capability to start immediately, ensuring a seamless transition into the role. Ability to maintain a reliable work-from-home environment, including a stable internet connection, ensuring uninterrupted productivity and performance. Preferred Qualifications Strong written and verbal communication abilities, demonstrating clarity, accuracy, and professionalism in all interactions. Adaptability and flexibility, with a talent for navigating changes in processes and information, ensuring a smooth transition into the role. Capability to work autonomously as well as collaboratively within a team, demonstrating self-motivation and proactive communication. Proficiency in computer usage is preferred, demonstrating technical skills and ability to learn new systems and software. Career Growth Opportunities and Learning Benefits This position not only allows you to contribute significantly to the healthcare sector but also offers access to training resources that facilitate your professional growth and skill enhancement. At arenaflex, we are committed to providing our employees with the tools and support necessary to succeed in their roles, while also offering opportunities for career advancement and professional development. Work Environment and Company Culture arenaflex prides itself on creating a remote work environment that values self-motivation and proactive communication, ensuring that our employees feel supported and empowered. Our company culture is built on the principles of flexibility, adaptability, and teamwork, providing a unique and dynamic work environment that fosters growth, innovation, and success. Compensation, Perks, and Benefits As a Remote Voice Data Entry Agent at arenaflex, you can expect a competitive pay rate of $16 USD/hour, as well as access to a range of benefits and perks, including: Flexible work arrangements, allowing you to work from the comfort of your own home. Opportunities for career advancement and professional development, ensuring a fulfilling and challenging career path. Access to training resources and support, facilitating your growth and success in the role. A dynamic and supportive work environment, fostering collaboration, innovation, and teamwork. Conclusion If you are a motivated and detail-oriented individual with a passion for delivering high-quality customer service and data entry support, we encourage you to apply for this exciting opportunity to join our team at arenaflex. As a Remote Voice Data Entry Agent, you will play a critical role in enhancing data accuracy for our prominent healthcare clients, while enjoying the benefits of a flexible and dynamic remote work environment. Apply now to take the first step in your career journey with arenaflex and discover a world of opportunities, growth, and success. Apply for this job