**Experienced Retail Customer Service Associate – Delivering Exceptional Customer Experiences at blithequark**

Are you passionate about delivering exceptional customer experiences and providing top-notch service in a fast-paced retail environment? Do you have a knack for building strong relationships with customers and a keen eye for detail? If so, we want to hear from you! blithequark is seeking an experienced Retail Customer Service Associate to join our team and help us exceed our customers' expectations. **About blithequark** blithequark is a leading provider of business solutions and services, dedicated to helping our customers succeed in an ever-changing world. With a strong commitment to quality, innovation, and customer satisfaction, we strive to deliver market-leading customer experiences, business excellence, and financial return through a Quality-oriented culture and day-to-day application of Quality science. Our team is passionate about making a difference in our customers' lives, and we're looking for like-minded individuals to join us on this journey. **Job Summary** As a Retail Customer Service Associate at blithequark, you will be the face of our company, providing exceptional customer service and support to our customers. You will be responsible for delivering a positive customer experience, utilizing consultative skills to anticipate customer needs, suggest alternatives, and find solutions to meet customer needs. You will also be responsible for operating and maintaining a wide variety of equipment, moving boxes and equipment, stocking materials, managing the production queue and output, managing complex projects, managing retail supply, and completing assigned tasks based on priority. **Key Responsibilities** * Deliver exceptional customer service and support to our customers, utilizing consultative skills to anticipate customer needs, suggest alternatives, and find solutions to meet customer needs * Provide customer expertise in printing, signs and graphics, and shipping product lines and recommend appropriate blithequark products and services * Take complex customer orders using order systems and provide accurate pricing information * Assemble parcels and prepare goods for shipping by wrapping items in insulation, inserting items into shipping containers, weighing packages, and affixing labels to parcels * Set up and operate printing, binding, and other related equipment using customer-supplied original media and documents * Maintain a safe, clean, and orderly retail store * Process financial transactions using a Point of Sale terminal (POS), including handling cash and making change * Clean, repair, and stock all retail store printing and shipping equipment and supplies to provide optimal performance and availability * Stay current on retail store merchandising materials and ensure proper display of all retail area product and signage * Take preemptive action to prevent errors and waste * Complete required financial paperwork and may assist with financial reporting, including daily sales, close-outs, and bank deposits * Follow blithequark standard operating procedures as well as adhere to legal, HR, safety, customer service, and security policies and procedures **Essential Qualifications** * High school diploma or equivalent education * 6+ months of specialized experience * Excellent verbal and written communication skills * Ability to stand during entire shift, excluding meal and rest periods * Ability to move and lift 55 pounds * Ability, on a consistent basis, to bend/twist at the waist and knees * Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members * Ability, on a consistent basis, to perform work activities requiring cooperation and instruction * Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure * Ability, on a consistent basis, to maintain attention and concentration for extended periods of time * Ability, on a consistent basis, to work with minimal supervision * Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the blithequark business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position **Preferred Qualifications** * Previous experience in a retail or customer service environment * Knowledge of printing, signs and graphics, and shipping product lines * Ability to work in a team environment and provide support to colleagues as needed * Ability to adapt to changing priorities and deadlines * High school diploma or equivalent education * 6+ months of specialized experience * Excellent verbal and written communication skills **What We Offer** * Competitive hourly rate: $18.55 - $21.81/hour * Opportunities for career growth and professional development * Comprehensive benefits package, including health, vision, and dental insurance, retirement, and tuition reimbursement * Collaborative and dynamic work environment * Recognition and rewards for outstanding performance * Opportunities to work with a diverse range of customers and colleagues **How to Apply** If you're passionate about delivering exceptional customer experiences and providing top-notch service in a fast-paced retail environment, we want to hear from you! Please submit your application, including your resume and a cover letter, to [insert contact information]. We can't wait to hear from you! **Equal Opportunity Employer** blithequark is an Equal Opportunity Employer, committed to diversity and inclusion in the workplace. We welcome applications from qualified candidates of all backgrounds, including those with disabilities, veterans, and individuals from underrepresented communities. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, or any other protected characteristic. **Accommodations** blithequark will provide reasonable accommodations to qualified individuals with disabilities, including throughout the application and hiring process, if requested. Applicants who require reasonable accommodations in the application or hiring process should email [insert contact information]. **Pay Transparency** This compensation range is provided as a reasonable estimate of the current starting salary range for this role across all potential locations. If this opportunity includes multiple job levels, the salary information represents the job level minimum and the job level maximum. Actual starting pay would be determined by experience relative to the job, market level, pay at the location for this job, and other job-related factors permitted by law. An employee may be eligible for additional pay, premiums, or bonus potential. Apply for this job