Experienced Retail Customer Service Representative – Delivering Exceptional Customer Experiences and Driving Sales Growth at blithequark

Remote, USA Full-time
Introduction to blithequark At blithequark, we are driven by a passion for making a difference in the world. As a leader in promoting positive change, we strive to create cutting-edge technology that enhances people's lives. Our commitment to charitable initiatives and innovative solutions sets us apart, and we are seeking like-minded individuals to join our team. As a Retail Customer Service Representative, you will play a vital role in delivering exceptional customer experiences and driving sales growth at blithequark. Job Overview In this exciting role, you will be responsible for generating retail sales, learning and uncovering customers' needs, and positioning product insights and solution recommendations to provide customers with a complete top-down sales solution. You will also continuously develop yourself through ongoing training and up-skill in operational functions across merchandising and inventory. If you are a motivated and customer-focused individual with a passion for cutting-edge technology, we encourage you to apply for this opportunity at blithequark. Key Responsibilities Generate retail sales by using your passion for cutting-edge technology and exceptional customer service to expand the blithequark network. Learn and uncover customers' needs by creating connections and asking the right questions. Position product insights and solution recommendations to provide customers with a complete top-down sales solution. Close sales by using phenomenal communication skills to fulfill customer needs with simple and intuitive tech solutions. Continuously develop yourself through ongoing training and up-skill in operational functions across merchandising and inventory. Refine your sales skills through outbound calls to current blithequark customers interested in our products and services. Requirements and Qualifications To be successful in this role, you will need to possess the following essential qualifications: High school diploma or GED. One or more years of work experience. Willingness to work evenings, weekends, and holidays (you'll know your schedule four weeks in advance). Openness to pick up additional shifts and earn more income, typically during the summer months, November through December, and/or during peak vacation periods. Preferred qualifications include: Experience working in a commission-based environment. Demonstrated sales experience communicating with customers to find solutions. Customer service experience. Skills and Competencies To excel in this role, you will need to possess excellent communication and interpersonal skills, with the ability to work effectively in a team environment. You will also need to be highly motivated, with a strong desire to learn and develop your skills. Additionally, you will need to be flexible and adaptable, with the ability to work in a fast-paced environment. Career Growth and Development At blithequark, we are committed to helping our employees grow and develop their careers. We offer ongoing training and development opportunities, as well as a comprehensive benefits program that includes health and wellness benefits, a 6% 401(k) match, stock awards, and paid leave. We also offer a range of incentives and rewards to recognize and reward outstanding performance. Work Environment and Company Culture At blithequark, we pride ourselves on our positive and supportive work environment. We believe in fostering a culture of inclusivity, respect, and open communication, where everyone feels valued and empowered to contribute. We also believe in giving back to our community, and offer a range of charitable initiatives and volunteer opportunities for our employees to get involved. Compensation and Benefits The salary range for this role is $43,000-$56,000 per year, which includes both base pay and team-based commission. We also offer a range of benefits, including health and wellness benefits, a 6% 401(k) match, stock awards, and paid leave. Additionally, we offer a sign-on bonus of $2500, which will be paid out in two equal parts. How to Apply If you are a motivated and customer-focused individual with a passion for cutting-edge technology, we encourage you to apply for this opportunity at blithequark. To apply, simply click on the "Apply Job" link and follow the instructions. You will need to complete an evaluation, which should take no more than 20 minutes. If you advance, one of our recruiters will be in contact to provide you with more information about the role and answer any questions you may have. Conclusion At blithequark, we are committed to delivering exceptional customer experiences and driving sales growth. If you are a motivated and customer-focused individual with a passion for cutting-edge technology, we encourage you to join our team. With a range of benefits, incentives, and opportunities for career growth and development, this is an exciting opportunity to take your career to the next level. Apply now to become a part of the blithequark team and start making a difference in the world. Apply for this job
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