**Experienced Retail Customer Training Specialist – Empowering Creativity at arenaflex**

Are you passionate about connecting with others and inspiring creativity? Do you thrive in an environment where you can share your knowledge and skills with like-minded individuals? As a Retail Customer Training Specialist at arenaflex, you will be the foundation of our welcoming environment, empowering customers to bring their visions to life. You will work alongside knowledgeable teammates who are just as eager to share their skills as they are to learn more. **About arenaflex** arenaflex is a leading innovator in the tech industry, committed to creating products and experiences that inspire creativity and innovation. Our mission is to empower individuals to achieve their goals and bring their ideas to life. We believe in fostering a culture of inclusivity, diversity, and collaboration, where everyone belongs and is inspired to do their best work. **Role Overview** As a Retail Customer Training Specialist, your main role is to inspire creativity by sharing your knowledge with arenaflex customers. You will use your presentation skills to act as a facilitator, helping users get set up, get trained, and get going. You will be an excellent listener, taking the time to understand what each user hopes to achieve or learn, and adjusting your teaching style to each user's individual skill level. You will recognize that purchasing a new product can sometimes help customers attain their goals, and you will spend much of your time leading scheduled sessions, while still being comfortable interacting with store customers between those sessions. **Key Responsibilities** * Lead scheduled training sessions for small groups and multiple customers simultaneously * Use presentation skills to act as a facilitator, helping users get set up, get trained, and get going * Listen to customers' needs and adjust teaching style to individual skill levels * Recognize opportunities to help customers achieve their goals through product purchases * Interact with store customers between scheduled sessions * Contribute to an inclusive environment by respecting differences and having the curiosity to learn * Demonstrate arenaflex values of inclusion and diversity in daily activities * Sell products and services to customers, while also providing training and support * Work with team members to provide exceptional customer service and support **Preferred Qualifications** * Passion for education and ability to instruct by letting users learn by doing * Ability to teach small groups and multiple customers simultaneously * Tenacity to work with users to help them get the most out of their devices * Contribute to an inclusive environment through respecting each other's differences and having the curiosity to learn * Demonstrate arenaflex values of inclusion and diversity in daily activities * Self-motivated and self-directed, with the ability to adhere to a tightly structured training schedule * Comfortable selling as well as teaching, and able to recommend other in-store support options * Flexible schedule, with work hours based on business needs **Essential Qualifications** * High school diploma or equivalent required; degree in education, communications, or related field preferred * 1-2 years of experience in customer service, sales, or training * Excellent communication and presentation skills * Ability to work in a fast-paced environment and adapt to changing situations * Strong problem-solving and analytical skills * Ability to work effectively in a team environment **Skills and Competencies** * Excellent communication and presentation skills * Ability to work in a fast-paced environment and adapt to changing situations * Strong problem-solving and analytical skills * Ability to work effectively in a team environment * Strong customer service skills, with a focus on providing exceptional support and training * Ability to learn and adapt to new products and technologies * Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines **Career Growth Opportunities and Learning Benefits** * arenaflex is committed to providing ongoing training and development opportunities to help you grow and succeed in your role * Opportunities for career advancement and professional growth, with a focus on promoting from within * Access to arenaflex's comprehensive training program, which includes online courses, in-person training sessions, and mentorship opportunities * Opportunities to work with a diverse range of customers and team members, with a focus on fostering a culture of inclusivity and diversity **Work Environment and Company Culture** * arenaflex is committed to creating a welcoming and inclusive work environment, where everyone belongs and is inspired to do their best work * Our company culture is built on a foundation of collaboration, innovation, and creativity, with a focus on empowering individuals to achieve their goals * arenaflex is a dynamic and fast-paced work environment, with a focus on adapting to changing situations and priorities * Opportunities to work with a diverse range of customers and team members, with a focus on fostering a culture of inclusivity and diversity **Compensation, Perks, and Benefits** * Competitive hourly rate, with a base pay range of $24.90-$33.15 per hour * Opportunities to become an arenaflex shareholder through participation in our discretionary employee stock programs * Comprehensive medical and dental coverage, retirement benefits, and a range of discounted products and free services * Reimbursement for certain educational expenses, including tuition, to help you advance your career at arenaflex * Discretionary bonuses or commission payments, as well as relocation opportunities * Access to arenaflex's comprehensive training program, which includes online courses, in-person training sessions, and mentorship opportunities **How to Apply** If you are passionate about connecting with others and inspiring creativity, and you are looking for a challenging and rewarding role in a dynamic and fast-paced work environment, we encourage you to apply for this position. Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you! Apply for this job