**Experienced Sales Team Leader – Retail Store Operations and Customer Experience Management**

Are you a results-driven leader with a passion for driving sales growth and delivering exceptional customer experiences? Do you have a proven track record of motivating and managing high-performing teams in a fast-paced retail environment? If so, we want to hear from you! As an Experienced Sales Team Leader at Primark, you will play a critical role in driving sales growth, improving customer satisfaction, and fostering a positive and inclusive work environment. **About Primark** At Primark, we are committed to creating an inclusive workplace that nurtures the growth and development of every team member. As a global retail leader, we are dedicated to providing our customers with the latest fashion trends at affordable prices. Our stores are designed to be vibrant and engaging, with a focus on creating a seamless shopping experience that exceeds our customers' expectations. **Job Summary** As a Sales Team Leader at Primark, you will be responsible for motivating and managing a team of Sales Associates to ensure customers receive top-notch service and maximize sales. This role presents a chance for advancement in a vibrant retail space that emphasizes teamwork and cooperation among colleagues. You will be responsible for driving sales growth, improving customer satisfaction, and fostering a positive and inclusive work environment. **Key Responsibilities** * Encourage and mentor your team members to develop a compelling in-store ambiance that captivates customers and elevates their overall visit. * Responsible for the management of a designated division within a department, including the coordination of daily activities and the creation of engaging visual presentations. * Assist in the recruitment, orientation, and growth of Sales Associates with a focus on cultivating a culture centered around continual learning. * Establish a strong partnership with store management to enhance operational efficiency and elevate team effectiveness. * Efficiently deal with customer feedback and complaints. * Maintain stock file integrity to enhance product availability in response to customer demand. * Supervise pricing correctness and verify compliance with Primark's Pricing Principles. * Manage cash and stock protection as a keyholder. **Essential Qualifications and Experience** * Demonstrating strong interpersonal capabilities to engage with customers and guide your staff with proficiency. * Established reputation for delivering exceptional customer service and upholding rigorous store standards. * Demonstrated ability to stay informed about commercial developments and grasp local market trends. * Capacity to direct and aid a team in reaching targets. * Ability to adjust and succeed in a high-speed retail setting. * Exhibiting proficient planning and time management expertise to fulfill deadlines. **Preferred Qualifications and Experience** * Previous experience in a retail leadership role, preferably in a fast-paced environment. * Proven track record of driving sales growth and improving customer satisfaction. * Strong knowledge of commercial developments and local market trends. * Experience with inventory management and stock control. * Ability to work flexible hours, including evenings and weekends. **Skills and Competencies** * Strong leadership and management skills, with the ability to motivate and inspire a team. * Excellent communication and interpersonal skills, with the ability to engage with customers and staff. * Strong problem-solving and analytical skills, with the ability to identify and resolve issues quickly. * Proficient planning and time management skills, with the ability to prioritize tasks and meet deadlines. * Ability to work in a fast-paced environment, with a focus on delivering exceptional customer service. **Career Growth Opportunities and Learning Benefits** At Primark, we are committed to providing our team members with the skills and knowledge they need to succeed in their roles. As a Sales Team Leader, you will have access to a range of training and development opportunities, including: * Comprehensive onboarding program to ensure a smooth transition into the role. * Ongoing training and development opportunities to enhance your leadership and management skills. * Access to our online learning platform, which offers a range of courses and resources to support your career growth. * Opportunities for career advancement, with a focus on promoting from within. **Work Environment and Company Culture** As a Sales Team Leader at Primark, you will work in a fast-paced and dynamic retail environment. Our stores are designed to be vibrant and engaging, with a focus on creating a seamless shopping experience that exceeds our customers' expectations. We are committed to creating an inclusive workplace that nurtures the growth and development of every team member, with a focus on teamwork, cooperation, and mutual respect. **Compensation, Perks, and Benefits** As a Sales Team Leader at Primark, you will receive a competitive salary, with a range of benefits and perks, including: * Competitive salary, with a range of $26.00 to $27.50, determined by expertise and region. * Comprehensive benefits package, including health insurance, dental insurance, and vision insurance. * Paid time off, including vacation days, sick leave, and holidays. * Opportunities for career advancement, with a focus on promoting from within. * Access to our online learning platform, which offers a range of courses and resources to support your career growth. **How to Apply** If you are a results-driven leader with a passion for driving sales growth and delivering exceptional customer experiences, we want to hear from you! To apply for the Sales Team Leader role, please click on the link below: We look forward to hearing from you! Apply for this job