Experienced Seasonal Chat and Phone Technical Support and Customer Service Agent for a Dynamic and Innovative Company

Introduction to blithequark Imagine being part of a team that values the small moments and celebrates the big wins, creating a memorable experience for both customers and employees. At blithequark, we believe in the power of positive interactions and their impact on our work, customers, teams, and friends. With over 20 years of experience in hiring for customer support roles, we have developed a unique approach to creating exceptional associate experiences. Our modernized application technology benefits both our customers and our team members, focusing on inbound calls only, with no cold calling. As a leader in the customer experience industry, we're committed to selecting, developing, and rewarding the best talent, regardless of background, to join our team of incredible people. Job Overview We are seeking a highly skilled and enthusiastic Seasonal Customer Service Representative to join our dynamic team. As a Chat and Phone Tech Support/Customer Service Agent, you will play a vital role in delivering exceptional support experiences to our customers. If you are passionate about providing top-notch service, improving quality of life, and growing your career, we want to hear from you. Our company offers a unique opportunity to work from home, with a full-time schedule, flexibility, and the potential to become a permanent member of our team. Key Responsibilities Provide basic technical support via phone or chat, ensuring a seamless and delightful experience for our customers Deliver an exceptional support experience, interacting and communicating effectively with a variety of customers Provide a memorable and delightful experience, creating positive moments for each customer interaction Work collaboratively with our team to achieve our goals, promoting a culture of excellence and continuous improvement What We Offer At blithequark, we believe in investing in our employees' growth and well-being. As a Seasonal Customer Service Representative, you'll enjoy: Working from the comfort of your own home, with computer equipment provided (all you need is a monitor) A full-time schedule, with flexibility and the opportunity to become a permanent member of our team Competitive hourly rate of $14, with incentive opportunities to earn more Hands-on, 100% paid training, to ensure you have the skills and knowledge to succeed in your role Internal mobility opportunities, with 84% of our managers promoted within the company Employee discounts, referral bonuses, and our EverBetter wellness program, to support your physical and mental well-being Location Requirements To be eligible for this role, you must reside in the United States, specifically in one of the following states: Alabama, Arkansas, Florida, Georgia, Iowa, Idaho, Indiana, Kansas, Kentucky, Louisiana, Michigan, Minnesota, Missouri, Mississippi, North Carolina, North Dakota, Nebraska, New Mexico, Nevada, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Wisconsin, West Virginia, or Wyoming. Please note that applicants residing within a 50-mile radius of our local sites may only be considered for onsite job openings. Qualifications To succeed in this role, you'll need: A High School Diploma or GED Equivalent To be at least 18 years of age Flexibility to adapt to the needs of our business Excellent communication and interpersonal skills Basic technical skills, with the ability to learn and adapt to new technologies Equipment and Internet Requirements To work from home, you'll need: A stand-alone monitor (19 inches or larger) A hardwired internet connection (no satellite or wireless) Minimum internet speed of 5.0 Mbps Down/ 5.0 Mbps Up A working phone line (home phone or mobile) A dedicated home office space, free from noise and distractions A desk and an ergonomic chair, to ensure your comfort and well-being Career Growth Opportunities At blithequark, we're committed to helping our employees grow and develop in their careers. With opportunities for internal mobility, training, and development, you'll have the chance to advance your skills and take on new challenges. Our company culture values innovation, creativity, and collaboration, providing a dynamic and supportive environment for you to thrive. Work Environment and Company Culture Our company culture is built on the principles of creating positive moments, celebrating big wins, and supporting each other. We believe in the importance of work-life balance, providing a flexible and supportive environment for our employees to succeed. With a global presence, we're proud to be a leader in the customer experience industry, combining innovative thinking and digital solutions with the expertise and empathy of our employees. Compensation, Perks, and Benefits We offer a competitive compensation package, with a hourly rate of $14, incentive opportunities, and a range of benefits, including employee discounts, referral bonuses, and our EverBetter wellness program. Our company is committed to investing in our employees' growth and well-being, providing opportunities for development, training, and advancement. Conclusion If you're passionate about delivering exceptional customer experiences, growing your career, and being part of a dynamic and innovative team, we want to hear from you. Apply now to join blithequark as a Seasonal Customer Service Representative and take the first step towards an exciting and rewarding career. With our commitment to diversity, equity, and inclusion, we welcome applications from talented individuals from all backgrounds. Don't miss this opportunity to be part of a company that values its employees and is dedicated to creating a positive impact on the world. Apply for this job