Experienced Senior Customer Solutions Manager for arenaflex – Cloud Transformation and IT Modernization Expert for the U.S. Space Force

Introduction to arenaflex arenaflex is a leader in cloud computing, offering a comprehensive and broadly adopted cloud platform that has pioneered innovation in the industry. Our mission is to empower customers to achieve their goals by providing a robust suite of products and services that power their businesses. We are committed to a diverse and inclusive workplace, where everyone can thrive and grow. As a key player in the technology sector, we are dedicated to helping our customers, including the U.S. Space Force, build and innovate at scale. Job Overview We are seeking an experienced Senior Customer Solutions Manager to join our Worldwide Public Sector team, focusing on helping the U.S. Space Force achieve its cloud transformation goals. As a Senior Customer Solutions Manager, you will be responsible for guiding customers through the value realization, enablement, and governance of their cloud transformation journey. You will work closely with AWS account managers, solution architects, and service team subject matter experts to remove obstacles, solve customer problems, and facilitate mission workload transformation. Key Responsibilities Working with organizations in all stages of their cloud adoption, you will be an advocate guiding customers through the value realization, enablement, and governance of their cloud transformation journey. Identify and accelerate the customer’s realization of value throughout the cloud lifecycle through the adoption of arenaflex services, partner solutions, best practices, and other. Help customers achieve organizational cloud readiness, cloud fluency, and cloud skills through skills guilds, experience-based accelerators, training partners, and other. Establish and mature operating models/structures to drive scale and long-term success through the application of arenaflex frameworks and mechanisms. Work across arenaflex to apply your technical, business, and program management expertise to solve some of the most complex and challenging technology problems for our customers. Define opportunities that are strategic to the customer’s cloud journey, including large-scale migrations, data analytics, digital transformation, and innovation, business agility, and other. Interface with partner and cross-functional teams, customer team members, and pre/post sales to drive detailed discussions seeking alignment to deliver cloud adoption and migration strategies with, and on behalf of your customer. Create, manage, and deliver business and technology projects, navigating risks or roadblocks, and execute in an ambiguous and changing environment. Essential Qualifications 8+ years of customer-facing work, engaging with customer executives, technologists, or partners to solve business problems with advanced technologies experience. Bachelor's degree in science, technology, engineering, math, business, or equivalent. Experience leading technical and non-technical transformation project teams with a proven ability to work across broad functional teams. 8+ years of leading large-scale, technical, or engineering programs in the U.S. Department of Defense (5+ of these years working with the U.S. Space Force) and 3+ years working DoD delivery/post-sales programs, with a proven record of thought leadership, business case development, realizing customer benefits, and successful program completion experience. Must be a U.S. citizen and obtain and maintain an active TS/SCI security clearance with polygraph. Preferred Qualifications PMP certification, or SCRUM/Agile, SAFe certification. Experience implementing cloud services, including migrations and modernization projects or similar. Knowledge of software development lifecycle, including design, development, test, build, deployment processes, and timelines. Knowledge of U.S. Department of Defense compliance frameworks and security requirements, such as NIST the DoD CC SRG. Career Growth and Development At arenaflex, we are committed to the growth and development of our employees. We offer a range of training and development programs, including mentorship opportunities, to help you advance your career. Our culture of inclusion and diversity empowers you to be your authentic self, and we celebrate diverse perspectives and experiences. We are dedicated to helping you develop into a better-rounded professional and enable you to take on more complex tasks in the future. Work Environment and Culture Our team values work-life harmony, and we strive to create a flexible and supportive work environment. We believe that achieving success at work should never come at the expense of sacrifices at home. Our employee-led affinity groups foster a culture of inclusion, and we empower our employees to be proud of their differences. We are committed to furthering our culture of inclusion and have innovative benefit offerings, including ongoing learning experiences and conferences. Compensation and Benefits Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $138,200/year in our lowest geographic market up to $239,000/year in our highest geographic market. Pay is based on a number of factors, including market location and may vary depending on job-related knowledge, skills, and experience. arenaflex is a total compensation company, and dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. Conclusion If you are a customer-obsessed, cloud-savvy professional looking to help the U.S. Space Force build and innovate at scale, we encourage you to apply for this exciting opportunity. As a Senior Customer Solutions Manager at arenaflex, you will be part of a collaborative and talented team dedicated to helping customers achieve new possibilities. Don’t miss this chance to join our team and contribute to the success of our customers. Apply now and take the first step towards a rewarding and challenging career at arenaflex. Apply for this job