**Experienced Senior Data Analyst, Customer Analytics (Remote) – Driving Business Growth through Data-Driven Insights**

At arenaflex, we're on a mission to revolutionize the way businesses approach customer data and analytics. As a Senior Data Analyst, Customer Analytics, you'll play a critical role in shaping our customer solutions organization and strategy by developing and implementing a future-state data and information architecture. If you're a strategic thinker, collaborative partner, and analytical problem solver, we want to hear from you. **About arenaflex** arenaflex is a leading global medical technology company that's dedicated to making healthcare better. We're passionate about innovation, customer satisfaction, and employee growth. Our team is comprised of talented individuals who share a common goal: to make a meaningful impact on people's lives. As a remote employee, you'll have the flexibility to work from anywhere, while still being part of a dynamic and supportive team. **About the Role** As a Senior Data Analyst, Customer Analytics, you'll be responsible for defining, designing, and driving the implementation of a future-state data and information architecture to support arenaflex's Customer Solutions organization and strategy. You'll focus on enterprise-wide customer, pricing, and Business Intelligence for arenaflex's Customer Solutions Organization, elevating our approach to customer data by providing Business Intelligence solutions that supply our business leaders and sales teams with information to support and inform business strategy, opportunity, negotiations, and decisions. **Key Responsibilities** * Partner with the Customer Solutions team to drive increased data literacy and adoption of data-driven insights. * Support the creation of data-driven tactical & strategic direction to business stakeholders. * Collaborate with Customer Solutions teams to develop new analytics tools & insights. * Build Power BI reports and dashboards based on business requirements. * Translate contract and pricing data into digestible reports and dashboards. * Investigate reporting issues and provide expertise to resolve and follow-up in a timely manner. * Monitor use of reports and dashboards to gauge value and increase use across supported business unit. * Work efficiently with large data sets to derive insights. * Create/modify custom Structured Query Language (SQL) for complex data pulls. * Contribute to a culture of continuous improvement by identifying and implementing enhancements to existing analytics tools, databases, data collection methods, statistical methods, technology, and training methods. **What We're Looking For** * Bachelor's degree in economics, Computer Information Systems, Business Analytics, Data Science, Business, Accounting, Finance, or related discipline. * 4+ years of data analysis and reporting experience. * Experience with Excel in data analysis, sorting, cleansing, reporting, and other advanced methods required. * Experience building and developing PowerBI dashboards and reporting required. * Basic data modeling and fundamental core database concepts required. * Experience presenting written and verbal communications, including explanation of data, and insights to business and technical leaders required. * SQL, Python, R, Statistical Analysis, and database skills are preferred. **What We Offer** * Competitive salary range: $65,400 - $132,300 per year, plus bonus eligibility. * Comprehensive benefits package, including: + Health, Vision, and Dental insurance. + 401K plan with company match. + Tuition Reimbursement. + Employee Assistance Program. + Wellbeing Program. + Employee Stock Purchase Program. * Remote work flexibility. * 10% travel percentage. * Opportunities for career growth and professional development. * Collaborative and dynamic work environment. **Why Join arenaflex?** * arenaflex is an equal opportunity employer, committed to diversity and inclusion. * We're passionate about innovation, customer satisfaction, and employee growth. * Our team is comprised of talented individuals who share a common goal: to make a meaningful impact on people's lives. * We offer a comprehensive benefits package and competitive salary range. * We're committed to continuous improvement and professional development. **How to Apply** If you're a motivated and experienced data analyst looking for a new challenge, we want to hear from you. Please submit your application, including your resume and cover letter, through our website. We can't wait to hear from you! **Contact Information** arenaflex [arenaflex website URL] Apply Job! Apply for this job