Experienced Senior Statistics Architect – Data Entry, Live Chat, and Remote Work Expertise for Voice of the Customer Technique Development at arenaflex

Introduction to arenaflex At arenaflex, we value the contributions, management, and effect of each colleague, providing opportunities for everyone to share in the business enterprise's achievement. We strive to uphold our organization values and effective backing promise to offer the arena's first-class purchaser experience every day, with maximum integrity, in an environment where each person is seen, heard, and feels like they belong. With a strong focus on customer satisfaction, we have received over 5 million surveys from clients each year across the consumer, business, and service provider area. About the Role We are seeking an experienced Senior Statistics Architect to assist in the transformation and innovation of our end-to-end Voice of the Customer method. As a key member of our team, you will help develop and maintain the new Voice of the Customer technique sourced from Cornerstone and integrated with the survey and dashboard platform hosted by Qualtrics, our survey vendor. You will work closely with product and process owners, subject matter specialists from Qualtrics, and the Agile team in technology to drive this initiative forward. Key Responsibilities Work closely with the application teams to outline, frame, and capture business needs, growing information of Voice of the Purchaser methods and leveraging the same to outline and transform the facts within the Cornerstone large data platform. Design and build a strong data model architecture to aid most fulfilling statistics processing and standardized metric definitions. Enable big data and batch/real-time analytical solutions leveraging transformational technologies (Hadoop, HDFS, MapReduce, Hive, Spark, and Python) to deliver innovative solutions, ensuring data quality and accuracy through intensive testing at variable and use case degree. Offer guidelines to enhance competencies to drive efficiency in computing programs using massive data ecosystem. Power consumer tale evaluation & elaboration, design and development of software program programs, checking out & builds automation tools. Proactively identify and automate manual tasks to improve best and efficiency. Position entails operating closely with partners from GSN and AET to prioritize, define, increase, and test the statistics for various use cases as part of the VOC end-to-end technique. Essential Qualifications To be successful in this role, you should have: Hands-on development experience on Hive/Hadoop, Pyspark, Python, Shell Scripting Languages, development launch management, and troubleshooting understanding for data-driven tasks for a span of no longer less than 3+ years. Active collaboration with dating managers/product owners for expertise the functional requirements and converting them into technical deliverables. Familiarity with Agile methodologies of delivery, where small increments of a product are introduced at everyday intervals to the business groups. Preferred Qualifications While not essential, the following qualifications are desirable: Experience working with large datasets and data analytics tools. Knowledge of data visualization techniques and tools. Strong understanding of software development principles and methodologies. Skills and Competencies To excel in this role, you should possess: Strong technical skills in data analysis, programming, and software development. Excellent communication and collaboration skills, with the ability to work closely with cross-functional teams. Strong problem-solving skills, with the ability to analyze complex data and identify insights. Ability to work in a fast-paced environment, with multiple priorities and deadlines. Career Growth Opportunities and Learning Benefits At arenaflex, we are committed to the growth and development of our colleagues. As a Senior Statistics Architect, you will have access to: Career development and education opportunities, with training and mentorship programs to help you advance in your career. Opportunities to work on complex and challenging projects, with the potential to make a significant impact on the business. A collaborative and dynamic work environment, with a team of experienced professionals who are passionate about data analysis and software development. Work Environment and Company Culture At arenaflex, we prioritize the well-being and happiness of our colleagues. We offer a flexible working model, with hybrid, onsite, or digital arrangements depending on position and business need. Our company culture is built on the values of integrity, respect, and inclusivity, and we strive to create an environment where each person feels seen, heard, and valued. Compensation, Perks, and Benefits We offer a competitive compensation package, with: Competitive base salaries. Bonus incentives. Support for economic well-being and retirement. Generous paid parental leave policies (depending on your location). Free access to international on-site health facilities staffed with nurses and doctors (depending on location). Free and confidential counseling aid through our Healthy Minds program. Conclusion If you are a motivated and experienced Senior Statistics Architect looking for a new challenge, we encourage you to apply for this exciting opportunity at arenaflex. With a strong focus on customer satisfaction, a collaborative and dynamic work environment, and a commitment to the growth and development of our colleagues, we believe that this role has the potential to be a rewarding and challenging career move. Apply now to join our team and contribute to the success of arenaflex! Apply for this job