**Experienced Spanish Bilingual Remote Customer Service Representative – Health Insurance Enrollment Expert**

Are you a highly motivated and customer-focused individual with a passion for delivering exceptional service? Do you possess excellent communication skills in both English and Spanish, and are you eager to join a dynamic team that is revolutionizing the way people find and enroll in health insurance? If so, we invite you to explore this exciting opportunity to become a Spanish Bilingual Remote Customer Service Representative at blithequark. **About blithequark** At blithequark, we are committed to making finding and enrolling in health insurance simple, intuitive, and accessible to everyone. As the largest state-based marketplace footprint, we empower millions of consumers across the country to make better health plan decisions through our consumer-friendly interface and decision support tools. Our innovative cloud-based enrollment tools serve state-based exchanges, brokers, insurers, and consumers, making us a leader in the health insurance industry. **Join Our Elite Team** We are seeking highly skilled and dedicated individuals to join our remote customer service team. As a Spanish Bilingual Remote Customer Service Representative, you will play a vital role in delivering an exceptional customer experience, helping to unveil the mystery of finding and enrolling in health insurance. Our team is passionate about making a difference in people's lives, and we are committed to building a motivating and positive work environment that fosters growth and development. **Key Responsibilities** As a Spanish Bilingual Remote Customer Service Representative, you will be responsible for: * Handling inbound and outbound calls, delivering the highest level of customer service experience consistently * Managing customer accounts and providing technical support * Entering application data and responding to online chat inquiries as assigned * Interpreting and following defined procedures and policies * Utilizing creative problem-solving skills to resolve customer issues * Demonstrating flexibility and adaptability to changing projects and updates * Managing time and tasks effectively, prioritizing multiple tasks and responsibilities * Participating in extensive self-study, training, and testing to ensure eligibility for certifications and promotions **Qualifications** To be successful in this role, you will need: * Moderate to advanced computer skills, with a high level of comfort learning new technology * Excellent verbal and written communication skills, with a high level of professionalism * Comfortable working from home, with a dedicated, private, and secure workspace * Self-motivation and a success-driven attitude, with a commitment to full attendance for paid training * A minimum internet speed of 35 mb/s with a hard-wired ethernet connection (cable/fiber broadband internet is required) * A personal device with a functioning camera required for the training period * A high level of comfort with learning new technology and adapting to changing projects and updates **Preferred Qualifications** While not required, previous experience in customer support or technical support roles, as well as experience with Group and/or Individual health insurance, or the Affordable Care Act, is highly desirable. Familiarity with CRM systems and practices, as well as Spanish Bilingual skills, are also a plus. **What We Offer** As a Spanish Bilingual Remote Customer Service Representative at blithequark, you can expect: * Paid training and certification programs to ensure your success in the role * A full-time, seasonal role with performance and attendance-based incentives, in addition to the base pay * The convenience of working from home, with a collaborative and supportive team environment * A 401K match and individual coverage HRA (ICHRA) to support your financial well-being * Paid time off (PTO) to recharge and relax * Opportunities for career growth and development, with a focus on building a motivating and positive work environment **How to Apply** If you are a highly motivated and customer-focused individual with a passion for delivering exceptional service, we invite you to apply for this exciting opportunity to become a Spanish Bilingual Remote Customer Service Representative at blithequark. Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you! **Equal Employment Opportunity** blithequark is an equal employment opportunity employer, committed to diversity and inclusion in the workplace. We welcome applications from qualified candidates of all backgrounds and perspectives. Apply for this job