Experienced Virtual Customer Care Advisor – Remote Work Opportunity in Data Entry and Client Support with blithequark

Welcome to blithequark blithequark is a leading multinational technology company focusing on e-commerce, cloud computing, online advertising, digital streaming, and artificial intelligence. We are committed to providing excellent customer service and are seeking a highly skilled and motivated Virtual Customer Care Advisor to join our team. As a Virtual Customer Care Advisor, you will play a fundamental role in engaging our clients and providing them with top-tier support and service. Job Overview This is a remote work opportunity, and you will be working from the comfort of your own home. You will be responsible for providing exceptional customer service to our clients via phone, email, and online chat. You will be working a flexible reduced-hour schedule that may start and end beyond ordinary business hours. This position is 30-39 hours per week, but may require extra or less hours due to business necessities. The compensation for this job is $25.00/hour. Key Responsibilities Provide practical help to clients and different counselors via telephone, email, and online with billing/insurance checks, items, or administration questions Manage both inbound and outbound calls Proactively identify solutions for questions you expect our clients to have in every interaction Adopt an involved strategy to settling each issue, possessing it from beginning to end or leaving behind pharmacists and pharmacy staff if clinical advisement is fundamental Give top-tier administration experience to our clients while working in a quick-moving climate Assist with addressing client requests regarding their protection and copays, as the need might arise Give our clients specialized help while exploring pharmacy.blithequark.com Serve clients on time to guarantee we are augmenting our relationship with them See every cooperation is about more than tackling a solitary issue, but a chance to fabricate a drawn-out relationship Essential Qualifications Must reside in the state of Utah High school recognition or the same 6+ years of professional experience working with PC and online instruments Experience performing various tasks with telephone and computer abilities Designed broadband internet association either through DSL, cable, or fiber to the home (FiOS or FiberOptic) with a minimum internet speed of 10 Mbps download and 5 Mbps upload contracted speed Capacity to change your schedule frequently (at regular intervals), with a fourteen-day early notification Capacity to work in a home climate that is private and liberated from interruptions (for example, yapping dogs, TV commotion, music, kids, and so on) and have the option to commit undivided focus to the client during work hours Preferred Qualifications 1+ years of important telephone or email client assistance experience Great relational abilities (spoken and composed) Experience working in a client care or call focus Experience working in a healthcare climate Experience working under tension in a quick-moving workplace while reliably fulfilling guidelines for efficiency and quality Exhibited capacity to fill in as a colleague Industry Trends The job market is constantly evolving, and it's essential to stay up-to-date with the latest trends. Some of the current trends in the US job market include: Remote Work and Hybrid Models: The COVID-19 pandemic caused a significant growth in remote work and flexible work arrangements. Many employers and employees embraced remote and hybrid work models, which can affect how jobs are established in the future Technology and Digital Skills: The demand for technology-related skills, such as coding, data analysis, and digital marketing, has been continuously high. Technology-driven roles have been on the rise across numerous industries Healthcare and Biotechnology: The pandemic highlighted the significance of the healthcare sector, particularly due to the persistent growth in roles associated with healthcare, pharmaceuticals, biotechnology, and clinical research Renewable Energy and Sustainability: There has been growing interest in renewable energy sources and sustainability practices, driving job growth in areas like clean energy, environmental conservation, and green technology E-Commerce and Logistics: The shift toward online shopping has pushed a demand for jobs in e-commerce platforms, supply chain management, and last-mile logistics Cybersecurity: With the growing reliance on digital infrastructure, cybersecurity has become a critical concern, leading to a growing demand for professional experts in cybersecurity and data protection Health and Well-being: Companies have been focusing more on employee well-being, particularly to accelerate the demand for roles associated with mental health support, wellness programs, and work-life balance initiatives Skilled Trades and Vocational Roles: Skilled trades such as electricians, plumbers, and mechanics have seen a scarcity of workers, providing opportunities for individuals interested in vocational careers Diversity, Equity, and Inclusion (DEI): Organizations are setting more emphasis on developing diverse and inclusive work environments, particularly due to the emergence of roles targeted at DEI initiatives Gig Economy and Freelancing: The gig economy continues to grow, providing opportunities for individuals to work as freelancers, consultants, and independent contractors in numerous industries Aging Workforce and Succession Planning: The aging population has triggered discussions about workforce planning and skills succession strategies in industries with a large percentage of older workers Reskilling and Upskilling: Lifelong learning and continuous talent development have become critical as industries evolve rapidly. Many individuals are seeking opportunities to reskill or upskill to stay competitive in the job market Career Growth Opportunities At blithequark, we are committed to providing our employees with opportunities for growth and development. As a Virtual Customer Care Advisor, you will have the chance to develop your skills and knowledge in a dynamic and supportive environment. You will be working with a team of experienced professionals who are passionate about delivering exceptional customer service, and you will have the opportunity to learn from them and grow with the company. Work Environment and Company Culture blithequark is a company that values diversity, equity, and inclusion. We believe that our employees are our greatest asset, and we strive to create a work environment that is inclusive, supportive, and respectful. We offer a range of benefits and perks to our employees, including flexible working hours, professional development opportunities, and a comprehensive compensation package. Our company culture is built on the principles of teamwork, innovation, and customer obsession, and we are looking for individuals who share these values and are passionate about delivering exceptional customer service. Compensation, Perks, and Benefits As a Virtual Customer Care Advisor at blithequark, you can expect a competitive compensation package that includes a salary of $25.00/hour, as well as a range of benefits and perks. These may include health insurance, retirement savings plans, and paid time off, among others. We also offer opportunities for professional development and growth, as well as a dynamic and supportive work environment. Conclusion If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, we encourage you to apply for the Virtual Customer Care Advisor position at blithequark. This is a unique opportunity to work with a leading multinational technology company and to develop your skills and knowledge in a dynamic and supportive environment. Don't miss out on this chance to join our team and to take your career to the next level. Apply now and become a part of the blithequark team! Apply for this job