**Experienced Working Student (20h/week, Remote) – Customer Onboarding & Operations Specialist (German Native)**

Are you a highly motivated and organized individual with a passion for e-commerce and customer success? Do you thrive in fast-paced environments and enjoy optimizing processes? As a Working Student in Customer Onboarding at blithequark, you will play a vital role in helping newly signed merchants get started with our cutting-edge platform quickly and successfully. If you're a native German speaker, fluent in English, and currently enrolled in a Bachelor's or Master's program, we encourage you to apply for this exciting opportunity. **About blithequark** We're a leading e-commerce tech startup backed by Y Combinator, top venture capital firms, and angel investors. Our mission is to empower brands and manufacturers to capture their fair share of global e-commerce sales by making it radically easier to sell across marketplaces. With over 5 years of experience in the field, we're building innovative software to solve real challenges in online selling. If you're excited about making a difference in e-commerce, join us as we grow and shape the future of global e-commerce. **The Role** As a Working Student in Customer Onboarding, you will be responsible for managing the onboarding process end-to-end, from setting up accounts in our system to going live on marketplaces. You will work closely with our proprietary software and AI tools to ensure listings are created and synced correctly. Your attention to detail and proactive approach will help identify bottlenecks and enable us to improve and streamline the onboarding workflow. You will also collaborate with our product and ops teams to give feedback and shape internal tools based on real merchant needs. **Key Responsibilities:** * Manage the onboarding process end-to-end, from setting up accounts in our system to going live on marketplaces * Work hands-on with our proprietary software and AI tools to ensure listings are created and synced correctly * Identify bottlenecks and help us improve and streamline the onboarding workflow * Collaborate with our product and ops teams to give feedback and shape internal tools based on real merchant needs **What We're Looking For** * Currently enrolled in a Bachelor's or Master's program (e.g., Business, E-Commerce, Information Systems, etc.) * Structured and proactive way of working, with a passion for optimizing processes * Comfortable using software tools and working in a fast-moving tech environment * Native German speaker and fluent in English **What We Offer** * High ownership from day one and direct collaboration with the founders * Deep insights into one of the fastest-growing e-commerce tech startups * Flexible working hours (up to 20h/week) and a remote setup * Opportunity to transition into a full-time role after graduation * Collaborative and dynamic work environment with a team of passionate professionals * Access to cutting-edge technology and innovative tools * Professional development and growth opportunities **Work Environment and Company Culture** At blithequark, we value a collaborative and dynamic work environment that fosters creativity, innovation, and growth. Our team is passionate about e-commerce and customer success, and we're committed to making a positive impact in the industry. We believe in empowering our employees to take ownership of their work and contribute to the company's mission. If you're looking for a challenging and rewarding role in a fast-paced startup environment, we encourage you to apply. **Compensation, Perks, and Benefits** We offer a competitive compensation package, including a monthly stipend, flexible working hours, and a remote setup. We also provide access to cutting-edge technology, innovative tools, and professional development opportunities. Our benefits package includes health insurance, retirement planning, and paid time off. **How to Apply** If you're a motivated and organized individual with a passion for e-commerce and customer success, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume, cover letter, and any relevant work samples or projects. We look forward to reviewing your application and discussing this opportunity further. **Contact Us** If you have any questions about our career opportunities or the application process, please don't hesitate to reach out to us. We're here to help you find the right fit at blithequark and ensure a smooth application experience. Apply for this job