Growth, Marketing & Client Experience (Remote — Kenya/Nigeria)
Overview Join our dynamic team as a Growth, Marketing & Client Experience Specialist, where your energy and innovative mindset will drive impactful growth initiatives, elevate our marketing strategies, and enhance client engagement from the comfort of your remote workspace in Kenya or Nigeria. This role offers a unique opportunity to shape the customer journey, foster meaningful relationships, and contribute to a vibrant, forward-thinking organization committed to excellence and continuous improvement. If you thrive in a fast-paced environment and are passionate about creating memorable client experiences while fueling business expansion, this is the perfect role for you! Duties • Develop and execute creative marketing campaigns that increase brand awareness and attract new clients across digital channels. • Analyze market trends and customer insights to identify growth opportunities and tailor strategies accordingly. • Manage client onboarding processes, ensuring seamless experiences that foster loyalty and satisfaction. • Collaborate with cross-functional teams to design engaging content, promotional materials, and outreach initiatives. • Monitor campaign performance metrics, generate reports, and optimize tactics to maximize results. • Engage actively with clients through various touchpoints, addressing inquiries promptly and building strong relationships. • Implement feedback mechanisms to gather client insights, continuously improving service delivery and user experience. Experience • Proven experience in growth marketing, digital marketing, or client experience roles within a remote work environment. • Strong understanding of marketing tools such as social media platforms, email marketing software, analytics dashboards, and CRM systems. • Excellent communication skills with the ability to craft compelling messages tailored to diverse audiences. • Demonstrated ability to analyze data effectively and translate insights into actionable strategies. • Ability to manage multiple projects simultaneously while maintaining attention to detail. • Prior experience working in or understanding of markets within Kenya or Nigeria is highly desirable. • A proactive mindset with problem-solving skills and a passion for delivering exceptional customer experiences. This paid role invites energetic professionals eager to make a tangible impact through innovative growth strategies and memorable client interactions. Join us in shaping the future of our organization from anywhere in Kenya or Nigeria! Job Types: Full-time, Part-time Pay: From $350.00 per month Expected hours: 16 – 20 per week Benefits: • Opportunities for advancement • Work from home Work Location: Remote Apply tot his job