Information Technology Specialist 4 (Data Communications), (Open to current NYS/SED Employees only), Box PIMS-1030/51772

The New York State Education Department’s Office of Information Technology Services is seeking candidates for an Information Technology Specialist 4 position within the Networking team. The role involves the installation, configuration, and administration of network devices and infrastructure, while managing team members to ensure optimal network performance. Responsibilities Support NYSED’s network infrastructure of routers, switches, firewalls, LAN wiring, fiber optic cabling, network appliances, etc., and ensure network components are functioning optimally Assist with the design, implementation, and administration of network equipment Assist with capacity planning and monitoring of network data as we expand out Oversee and assist staff with DDI, NAC, firewalls, and other network technologies (as procured) Analyze network and VoIP connectivity and bandwidth issues and perform appropriate remedial action Develop and maintain system documentation for the agency network, including the creation of LAN and WAN diagrams as needed Interact with other technical units to troubleshoot various hardware, software, and networking issues Assist and communicate with ITS staff, management, and external vendors Supervise subordinate staff with assignments, billing, and chargeback activities Perform other duties as assigned Skills Candidates must have one year of permanent competitive or 55b/c service as an Information Technology Specialist 4 (Data Communications) Candidates must be reachable on the Civil Service eligible list for this title Candidates must have one year of permanent competitive or 55b/c service in any of the following titles: Information Technology Specialist 4, Information Technology Specialist (Database), Information Technology Specialist (Operations), and Information Technology Specialist (Programming) Candidates must have one year of permanent competitive or 55b/c service in a title allocated SALARY GRADE 23 or higher eligible to transfer under Section 52.6 of the Civil Service Law Benefits Thirteen (13) paid holidays annually. Thirteen (13) days of paid vacation leave in year one, increasing to 20+ days with additional years of service. Five (5) days of paid personal leave annually. Thirteen (13) days of paid sick leave annually for PEF/CSEA and eight (8) days paid sick leave annually for M/C. Annual professional leave and educational leave opportunities for eligible staff. Eligible employees and dependents can choose from a variety of affordable and generous health insurance programs. Family dental and vision benefits at no additional cost. Enrollment in the New York State pension system which has earned the distinction of being one of the best-managed and best-funded plans in the nation OR Optional Retirement Defined Contribution Plan with 8% salary match (eligibility requirements apply). NYS Deferred Compensation and an exclusive 403(b) Optional Retirement Savings Plan. Paid Parental Leave for all employees and Paid Family Leave (M/C Only). Public Service Loan Forgiveness (PSLF). Eligibility for various life insurance options. Company Overview The New York State Education Department is the department of the New York state government responsible for the supervision for all schools. It was founded in 1904, and is headquartered in Albany, New York, USA, with a workforce of 1001-5000 employees. Its website is