Information Technology Technician

DigiVie Communications is a privately owned IT solution provider specializing in cutting-edge IT solutions. They are seeking tech-savvy individuals who are passionate about learning and ready to support and manage IT infrastructure for their clientele while continuously educating themselves in technology and IT security. Responsibilities Master DigiVie’s suite of tools and technologies Support and manage IT infrastructure for our clientele Perform technical assessments and document systems Resolve support requests with strong problem-solving skills Manage projects, including server and IP telephony deployments Conduct proactive maintenance on computers, servers, and networks Communicate proactively and strategically with clients Continuously educate yourself in technology and IT security Skills 1+ years of technical experience in IT support Professional demeanor, strong organization, and excellent English communication skills Basic knowledge of Microsoft Windows, 365, and networking Understanding of domain name registration and DNS management Positive attitude and ability to thrive in a team environment Valid Class G driver's license and vehicle for local travel Police records check Experience with Microsoft 365, Exchange, SQL, SharePoint, Active Directory, Azure, etc Virtualization (Hyper-V, VMware) Backup systems, antivirus platforms, and IT security MCSA or higher certifications ConnectWise RMM and PSA tools SonicWALL, Dell PowerEdge, WHM/cPanel, SIP telephony, PowerShell, and VMware Benefits Dental care Vision care Extended health care Paid time off On-site parking Company Overview About DigiVie - Your Ottawa IT Solutions Company DigiVie was founded in 2008 to help businesses utilize technology for effective communication and success. It was founded in 2008, and is headquartered in Ottawa, ON, CA, with a workforce of 2-10 employees. Its website is