**Japanese Bilingual Customer Service and Sales Representative – Unlocking Global Opportunities with blithequark**

Are you a highly motivated and bilingual individual with a passion for delivering exceptional customer experiences? Do you have a strong background in customer service and sales, with a proven ability to communicate effectively in both Japanese and English? If so, we invite you to join our dynamic team at blithequark as a Japanese Bilingual Customer Service and Sales Representative. This is a unique opportunity to work in a remote setting, leveraging your language skills to drive sales growth and provide outstanding support to our Japanese-speaking clientele. **About blithequark** blithequark is a leading provider of innovative solutions and services, dedicated to empowering businesses and individuals to achieve their full potential. With a strong commitment to excellence, we strive to create a work environment that fosters collaboration, creativity, and growth. Our team is comprised of talented professionals from diverse backgrounds, united by a shared passion for delivering exceptional results and making a meaningful impact. **Key Responsibilities** As a Japanese Bilingual Customer Service and Sales Representative at blithequark, you will play a pivotal role in providing outstanding support to our Japanese-speaking clientele while driving sales growth through effective communication and relationship-building. Your key responsibilities will include: * **Customer Service:** + Respond promptly to customer inquiries via phone, email, and chat in both Japanese and English. + Assist customers with product information, order processing, and issue resolution in a courteous and professional manner. + Ensure high levels of customer satisfaction by providing personalized assistance and proactive follow-up. * **Sales Support:** + Engage with potential customers to understand their needs and recommend suitable office solutions. + Collaborate with the sales team to identify sales opportunities, generate leads, and close deals. + Prepare quotes, proposals, and sales presentations in Japanese and English as needed. * **Language Support:** + Serve as a language bridge between Japanese-speaking customers and English-speaking team members. + Translate documents, marketing materials, and communications between Japanese and English. * **Cross-functional Collaboration:** + Work closely with various departments including sales, marketing, and operations to ensure smooth customer interactions and order fulfillment. + Provide feedback to internal teams on customer preferences, market trends, and areas for improvement. **Qualifications** To succeed in this role, you will need to possess the following qualifications: * **Education:** Bachelor's degree or equivalent experience. * **Language Skills:** Fluency in Japanese (N1 level) and English, both written and verbal. * **Experience:** Previous experience in customer service and/or sales preferred. * **Skills:** + Strong communication and interpersonal skills. + Excellent problem-solving abilities and attention to detail. + Proficiency in Microsoft Office and CRM software. * **Certifications:** None required, but certifications in customer service, sales, or language translation are highly valued. **Essential Skills and Competencies** To excel in this role, you will need to demonstrate the following essential skills and competencies: * **Language Proficiency:** Fluency in Japanese (N1 level) and English, with the ability to communicate effectively in both languages. * **Customer Service Skills:** Strong customer service skills, with the ability to provide personalized assistance and proactive follow-up. * **Sales Skills:** Strong sales skills, with the ability to engage with potential customers and close deals. * **Problem-Solving Skills:** Excellent problem-solving abilities, with the ability to analyze complex issues and provide effective solutions. * **Communication Skills:** Strong communication skills, with the ability to communicate effectively with customers, colleagues, and management. **Career Growth Opportunities and Learning Benefits** At blithequark, we are committed to providing our employees with opportunities for growth and development. As a Japanese Bilingual Customer Service and Sales Representative, you will have access to: * **Training and Development Programs:** Regular training and development programs to enhance your skills and knowledge. * **Mentorship:** Mentorship opportunities to support your career growth and development. * **Career Advancement:** Opportunities for career advancement within the company. * **Learning Benefits:** Access to online learning platforms and resources to support your professional development. **Work Environment and Company Culture** At blithequark, we pride ourselves on creating a work environment that is collaborative, inclusive, and supportive. Our company culture is built on the following values: * **Collaboration:** We believe in the power of collaboration and teamwork. * **Innovation:** We encourage innovation and creativity in all aspects of our work. * **Excellence:** We strive for excellence in everything we do. * **Inclusion:** We are committed to creating an inclusive and diverse work environment. **Compensation, Perks, and Benefits** As a Japanese Bilingual Customer Service and Sales Representative at blithequark, you will receive a competitive salary and benefits package, including: * **Salary:** A competitive salary based on your experience and qualifications. * **Benefits:** A comprehensive benefits package, including health insurance, retirement savings, and paid time off. * **Perks:** Access to a range of perks, including flexible work arrangements, professional development opportunities, and a fun and supportive work environment. **How to Apply** If you are a highly motivated and bilingual individual with a passion for delivering exceptional customer experiences, we invite you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your qualifications and experience. We look forward to hearing from you! **Apply Now** Don't miss this opportunity to join our dynamic team at blithequark. Apply now and take the first step towards a rewarding career as a Japanese Bilingual Customer Service and Sales Representative. Apply for this job